Position Overview
The Director of Tenant Improvement (TI) will oversee and direct all aspects of tenant improvement projects within the Texas market. This role combines strong leadership, operational excellence, and business development responsibilities. The ideal candidate will drive project performance, ensure exceptional client experiences, and cultivate relationships that expand regional market presence.
Key Responsibilities
Business Development & Client Relations
- Identify and pursue new business opportunities through networking, industry events, media outreach, and referrals.
- Build and maintain strong relationships with clients, brokers, architects, property managers, and other key stakeholders.
- Lead proposal efforts, RFP responses, and client presentations to secure new projects.
- Represent the organization at industry functions and community events to enhance brand visibility and reputation.
Project Leadership & Oversight
- Oversee all aspects of tenant improvement project delivery, including preconstruction, scheduling, budgeting, vendor coordination, and quality control.
- Monitor project timelines, deliverables, and financial performance to ensure successful completion and a consistent, high-quality client experience.
- Identify, manage, and mitigate risks across multiple concurrent projects.
- Collaborate with internal teams such as architecture, estimating, project management, and field operations to ensure alignment and execution.
Team & Subcontractor / Vendor Management
- Lead and support project teams—including project managers, superintendents, subcontractors, and vendors—in coordination with field leadership.
- Foster a high-performance culture emphasizing accountability, collaboration, and professional growth.
- Maintain a strong network of qualified subcontractors and vendors; negotiate favorable terms and performance standards.
- Track and reconcile vendor invoices, ensuring accuracy and timely payment processing.
Strategic Market Leadership
- Develop and execute Texas-specific market strategies to achieve growth and profitability goals.
- Analyze market trends, competitive dynamics, and customer needs to inform business planning.
- Serve as a key contributor in shaping the organization’s regional tenant improvement strategy and service offerings.
Qualifications
- Bachelor’s degree in Construction Management, Engineering, Business, or a related field.
- 8+ years of experience in commercial construction, with a strong emphasis on tenant improvement projects.
- 3+ years of leadership experience managing teams and contributing to business development efforts.
- Demonstrated success building and maintaining client relationships within the Texas market.
- Strong understanding of construction contracts, project financials, and industry best practices.
- Excellent leadership, communication, and organizational skills.
- Ability to travel within the state of Texas to project sites and client meetings as needed.
Reporting Structure
The Director of Tenant Improvement reports directly to the Regional Vice President.
Performance Evaluation
Performance will be reviewed annually by the Regional Vice President and will include peer input. Evaluation criteria include collaboration and engagement with the team, demonstration of company values, ability to manage workload, and effectiveness in executing responsibilities. A positive attitude, strong client interactions, and team-oriented mindset are key components of overall success.