Director Of Training And Facility General Manager

FirstService Corporation
  • Aurora, IL
  • Autofill and Review
12 days ago

Job Description

Benefits:

  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Profit sharing
  • Vision insurance

Director of Training - Alloy Personal Training (Aurora, IL)

Location: 3577 E New York St, Aurora, IL Reports to: Owner Type: Full-time

About Us

Alloy Personal Training is a semi-private personal training studio focused on results-driven coaching in a small-group setting. We're looking for a Director of Training to lead our team, drive sales, and run day-to-day studio operations.

The Role

The Director of Training is part sales leader, part coach, part operator. You'll spend roughly a third of your time training clients and the rest running the business - selling memberships, leading staff, and keeping the studio operating smoothly. This is not a coaching-only role: your ability to sell is the single biggest factor in whether you succeed here.

What We're Prioritizing: Sales First, Management Second, Coaching Third

We're hiring in this order: sales ability, business/team management, coaching skill. The right candidate has closed sales in a fitness, gym, or personal training environment - running consultations, handling objections, converting prospects to paying clients. Our Head Coach, who reports to this role, owns technical coaching quality - so we're not hiring a master coach here. If you don't have a track record of selling fitness memberships or training packages, this isn't the right role for you.

Key Responsibilities

Sales (primary focus)

  • Run all prospect consultations ("Starting Point" sessions) using our established sales process, including follow-up
  • Manage the full sales pipeline: phone leads, booking, show rate, close rate, and attrition
  • Convert trial clients to members following our defined sales process
  • Track and report on sales metrics weekly

Training & Retention

  • Coach training sessions (target: ~10 hours/week)
  • Run client accountability sessions and retention touchpoints (InBody check-ins, milestone tracking, visit reports)
  • Reach out personally to members with declining attendance
  • Review weekly workout programming with training staff

Team Leadership

  • Recruit, hire, and train new staff
  • Lead weekly staff meetings and conduct quarterly performance reviews

Marketing & Community

  • Oversee social media presence and local marketing campaigns
  • Represent the studio at community events, B2B partnerships, and referral programs

Operations

  • Run day-to-day studio operations: opening/closing, cleanliness, maintenance
  • Maintain accurate client records and billing
  • Uphold Alloy's brand standards and wear studio uniform during training shifts

Qualifications

  • Required: Proven sales experience in fitness, gyms, or personal training
  • Management or supervisory experience
  • Strong communication skills and an outgoing, personable style
  • Comfortable with performance metrics and holding a team accountable to them
  • CPR/AED/First Aid certification (or willingness to obtain)
  • Personal training certification a plus, but not required if sales experience is strong

What We're Looking For

  • A closer - someone energized by hitting sales numbers, not just coaching clients
  • A leader who can run a team, hold people accountable, and keep a studio operating on schedule
  • Someone genuinely passionate about fitness and helping clients succeed, with the people skills to build lasting client relationships
  • A "can-do," problem-solving attitude and consistency in following systems and processes

What We Offer

  • Competitive base + commission/bonus structure tied to sales performance
  • Spot cash bonuses for hitting initial membership milestones (50, 75, 100, and 130 members - first time only)
  • PTO, Medical, Dental, and Vision

Numbers & Facts

LocationAurora, IL

Skills

  • Billing Recordsunmatched
  • Business Skillsunmatched
  • Business-to-Business (B2B)unmatched
  • CPR Certificationunmatched
  • Coachingunmatched
  • Code Reviewsunmatched
  • Communication Skillsunmatched
  • Customer Conversionunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Customer Trainingunmatched
  • Defibrillatorunmatched
  • Dental Insuranceunmatched
  • Establish Prioritiesunmatched
  • Facilities Managementunmatched
  • First Aidunmatched
  • Fitnessunmatched
  • Health Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Marketingunmatched
  • Marketing Campaignunmatched
  • Metricsunmatched
  • People Managementunmatched
  • Performance Metricsunmatched
  • Performance Reviewsunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Record Keepingunmatched
  • Revenue Growthunmatched
  • Revenue/Sales Reportingunmatched
  • Salesunmatched
  • Sales Closing Skillsunmatched
  • Sales Pipelineunmatched
  • Sales Trainingunmatched
  • Social Mediaunmatched
  • Staff Trainingunmatched
  • Team Lead/Managerunmatched
  • Telesalesunmatched
  • Time Managementunmatched
  • Vision Planunmatched

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