Director of Warehouse Operations

This role will focus on creating consistency, accountability, efficiency, safety, and operational standards across the warehouse network while partnering with local branch and warehouse leadership.

Key Responsibilities

• Lead warehouse operations across nine locations
• Develop and implement consistent warehouse procedures and best practices
• Evaluate operations and identify opportunities to improve productivity, accuracy, organization, and service
• Standardize receiving, inventory storage, picking, staging, loading, returns, transfers, and material handling
• Improve inventory accuracy and reduce damaged, lost, misplaced, and obsolete materials
• Establish warehouse KPIs and performance expectations
• Develop training and accountability programs for warehouse leadership
• Partner with branch and warehouse managers to resolve operational challenges
• Improve coordination between warehouse, purchasing, sales, installation, and branch operations
• Evaluate staffing, equipment, layouts, racking, and workflow
• Promote consistent safety procedures and compliance
• Support warehouse technology, inventory systems, and process improvements
• Visit locations regularly to evaluate operations, coach leadership, and maintain standards
• Support acquisitions, integrations, relocations, expansions, and other operational projects

Ideal Background

• 7+ years of warehouse, distribution, logistics, or operations experience
• Multi-location warehouse leadership experience strongly preferred
• Proven ability to standardize processes across multiple facilities
• Strong knowledge of inventory management and warehouse best practices
• Experience managing and developing warehouse managers and supervisors
• Strong analytical and problem-solving skills
• Flooring, building materials, construction supply, or related industry experience preferred
• Flooring installation logistics or installer scheduling experience is a plus
• Strong communication and leadership skills
• Willingness to travel approximately 30–40%

What We're Looking For

We are seeking a hands-on operational leader who can establish consistent standards across multiple locations while maintaining the flexibility needed at the branch level. The ideal candidate is experienced in multi-site warehouse operations, process improvement, leadership development, and inventory management.

Compensation & Benefits

• Competitive compensation package
• Performance-based bonus opportunity
• 401(k) matching
• Health, dental & vision insurance
• Company HSA contributions
• Company-paid short- and long-term disability insurance
• Company-paid life insurance
• Paid time off (PTO)