Director of Warehouse Operations (3PL)
Our client, a growing third-party logistics (3PL) provider in the Dallas/Fort Worth area, is hiring a hands-on Director of Warehouse Operations to lead day-to-day warehouse operations in a multi-customer environment. This leader will drive safety, service, and operational performance while building strong relationships with customers and internal teams.
Director of Warehouse OperationsResponsibilities:
Lead daily warehouse operations across shipping/receiving, dock activity, inventory flow, and storage utilization.
Supervise and develop warehouse leaders and hourly associates; ensure staffing plans support customer demand.
Partner with customers to ensure service expectations are met and issues are resolved quickly and professionally.
Oversee Warehouse Management System (WMS) execution, process compliance, and accurate inventory transactions.
Build, maintain, and enforce SOPs and standard work; conduct audits and implement improvements.
Manage performance to KPIs (productivity, accuracy, on-time shipment, quality) and drive corrective action using data and root-cause analysis.
Coordinate with internal stakeholders to support operational changes, onboarding of new accounts, and growth initiatives.
Assist with vendor/partner coordination to support flexible staffing and service requirements.
Director of Warehouse OperationsQualifications:
8+ years of progressive warehouse leadership experience with direct people management.
3PL experience required (multi-customer warehousing with service-level commitments).
Strong working knowledge of WMS-driven warehouse operations and inventory control practices.
Proven ability to manage in a fast-paced environment and lead teams through shifting priorities.
Strong communication skills with the ability to work effectively with customers and internal teams.
Comfortable using operational metrics to drive performance and continuous improvement.
Director of Warehouse OperationsPreferred (Nice to Have)
Bachelor's Degree
Experience supporting customer onboarding, start-ups, or site expansions.
Lean / continuous improvement training or practical application.
Experience in regulated or compliance-driven warehouse environments
Location / Schedule
On-site role in the Dallas/Fort Worth area.
Director of Warehouse OperationsFeatures and Benefits:
Medical Benefits Employer pays large portion
Voluntary Dental Benefits
401K
Vacation 10 days/year on an accrual basis
Sick days accrued at a rate of ½ day per month/year
Standard Holiday pay
STD, LTD, and Death Benefit provided by the employer
Strong growth opportunities and growth paths with the company
Performance based bonus
Numbers & Facts
Location
Lancaster, TX
Skills
Auditingunmatched
Channel Supportunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Corrective Actionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Demand Forecasting/Planningunmatched
Health Planunmatched
Inventory Managementunmatched
Inventory Transactionsunmatched
Leadershipunmatched
Onboardingunmatched
Operational Supportunmatched
Operationsunmatched
Operations Controlunmatched
People Managementunmatched
Performance Managementunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Root Cause Analysisunmatched
Shipping/Receivingunmatched
Startupunmatched
Team Lead/Managerunmatched
Third-Party Logistics (3PL)unmatched
Time Managementunmatched
Warehousingunmatched
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