Director of Workforce Operations (INTERNAL ONLY)

Position Information

Working Title Director of Workforce Operations

INTERNAL ONLY

Brief Position Overview The Director of Workforce Operations provides operational leadership and oversight for workforce training programs within the Continuing Education and Training Department. This position is responsible for the administration coordination and continuous improvement of workforce programs ensuring efficient operations high-quality student experiences regulatory compliance accurate data management and sustainable program delivery.

Position Number

Department CTE Health Sciences

Division

Appointment Type Professional

Contract Term Fiscal Year

Semester If other specify From date If other specify End date

FLSA

Union Affiliation

FTE 1.0

Benefits Eligible Yes

Compensation Annual Salary Salary range of 75000 to 80000 annually commensurate with experience education and qualifications

Contract Type MUS If other please specify

Recruitment Type Internal

Position Details

General Statement The Director of Workforce Operations provides operational leadership and oversight for workforce training programs within the Continuing Education and Training Department. This position is responsible for the administration coordination and continuous improvement of workforce programs ensuring efficient operations high-quality student experiences regulatory compliance accurate data management and sustainable program delivery.

The Director oversees workforce training initiatives including CDL Grid Operator Training Flooring Installation Boiler Training non-credit Early Childhood Education and Child Development Associate CDA programs Fingerprinting Services SNAP E&T initiatives and other workforce training offerings. The position supervises workforce program staff supports instructors manages program logistics oversees student information system SIS tracking and reporting monitors enrollment and performance analytics and ensures operational processes align with institutional goals and workforce training standards.

Working closely with the Executive Director of Career & Technical Education the Director serves as the primary internal operational leader for workforce programs supporting program sustainability student success data-informed decision-making and organizational effectiveness.

Duties and Responsibilities

1. Lead workforce program operations.
2. Supervise staff and coordinate programs.
3. Oversee compliance reporting and data management.
4. Oversee student service and enrollment.
5. Drive operational strategy and continuous improvement.

Required Qualifications - Experience Education Knowledge & Skills

1. Bachelors degree in Business Education Public Administration or a related field
2. Minimum five years of progressively responsible experience in workforce development continuing education training administration program management or related fields.
3. Experience supervising employees instructors or program staff.
4. Experience with budget management and financial planning
5. Strong organizational strategic thinking problem-solving innovation and creativity skills

Preferred Qualifications - Experience Education Knowledge & Skills

1. Masters degree in Business Public Administration Education or a related field.
2. Experience managing workforce grants and grant-funded positions
3. Familiarity with workforce funding programs such as SNAP E&T apprenticeships and workforce training initiatives.
4. Experience working in higher education or community-based workforce training environments.
5. Advanced strategic budgeting innovation and complex problem-solving abilities

The Successful Candidate Will

Special Requirements

Physical Demands This position requires the ability to sit for long periods of time to do extensive keyboard entry and to file for periods of time. It also requires the ability to bend and squat near the floor for periods of time to move from sitting to standing frequently manual dexterity some reaching and using a stool to reach files some infrequent lifting of various size boxes.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily with or without reasonable