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Director of Workplace Operations & Facilities

Vaco LLC
  • Columbus, OH
    Today
    Vaco LLC

    Job Description

    A well-established professional services organization in Columbus is seeking a Director of Workplace Operations & Facilities to oversee facilities, administrative operations, and workplace services across multiple offices.


    This leader will evaluate existing processes, identify opportunities to improve efficiency, and ensure support functions deliver a consistent, high-quality experience for employees, clients, and visitors. The ideal candidate brings experience leading teams across multiple locations and enjoys improving how an organization operates.


    Responsibilities

    • Oversee facilities and workplace operations across multiple offices, ensuring spaces are well-maintained, functional, and aligned with organizational needs.
    • Lead administrative and support functions, including reception, hospitality, document production, and general business services.
    • Manage facilities-related projects, office improvements, vendor relationships, and workplace service initiatives.
    • Evaluate existing operational structures, staffing models, and workflows to identify opportunities for greater efficiency and service quality.
    • Develop and implement consistent service standards, policies, and procedures across locations.
    • Lead, coach, and develop managers and support staff, establishing clear expectations and promoting accountability.
    • Partner with organizational leadership to assess workplace needs, resolve operational challenges, and support business priorities.
    • Oversee budgets, vendor contracts, expenses, and resource allocation for assigned operational functions.
    • Lead process improvement and change management initiatives, ensuring effective implementation across offices.
    • Monitor service delivery and operational performance, using feedback and performance measures to guide improvements.
    • Foster a collaborative, service-oriented culture focused on responsiveness, professionalism, and continuous improvement.
    • Travel monthly to other offices to support teams, oversee projects, and assess operational needs.

    Qualifications

    • Significant experience leading facilities, workplace services, administrative operations, or business support functions within a multi-office organization.
    • Previous experience managing managers and developing teams across multiple operational functions.
    • Demonstrated success improving operational structures, workflows, and service delivery.
    • Experience overseeing facilities operations, workplace projects, vendor relationships, and related budgets.
    • Ability to balance strategic planning with hands-on operational leadership and problem-solving.
    • Experience managing budgets, contracts, and resource allocation.
    • Excellent communication and relationship-building skills with the ability to collaborate effectively with senior leadership and employees across the organization.
    • Sound judgment and organizational skills with the ability to manage competing priorities across multiple locations.
    • Background in professional services or another service-oriented, multi-location environment preferred.
    • Willingness to travel monthly to support office operations and organizational initiatives.


    By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

    EEO Notice

    Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

    Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact

    HR@vaco.com

    .

    Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

    Representation Notice

    By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

    For residents of Ontario, Canada: Based on Highspring’s discussions with its Client, Highspring’s understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

    Privacy Notice

    Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies.

    • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
    • Virginia residents may access our state specific policies here.
    • Residents of all other states may access our policies here.
    • Canadian residents may access our policies in English here and in French here.
    • Residents of countries governed by GDPR may access our policies here.

    Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring’s use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client’s use of AI products in hiring.

    Pay Transparency Notice

    Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

    • the individual’s skill sets, experience and training;
    • licensure and certification requirements;
    • office location and other geographic considerations;
    • other business and organizational needs.

    With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

    Numbers & Facts

    LocationColumbus, OH
    IndustryStaffing/Employment Agencies
    Company Size2,500 to 4,999 employees
    Year Founded2002
    Websitehttp://www.vaco.com/

    About Company

    Vaco provides expert consulting, permanent placement, executive search and strategic staffing for companies around the world, in the areas of accounting, finance, technology, healthcare, operations, administration and more. As a premier talent solutions firm, Vaco connects people to their dream jobs and helps leading companies find talent to grow their business. Since its founding in 2002, Vaco has grown to more than 35 offices across the globe, 700+ employees, more than 3,000 consultants and $450M in revenue. Vaco has been named to Inc. magazine’s list of the fastest-growing private companies for past 11 years and is dedicated to developing long-term relationships, life-long careers and creative client solutions.

    Skills

    • Administrative Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Budget Managementunmatched
    • Budgetingunmatched
    • Business Servicesunmatched
    • Business Supportunmatched
    • Change Managementunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Contract Managementunmatched
    • English Languageunmatched
    • Expense Allocationunmatched
    • Facilities Managementunmatched
    • Hair Stylingunmatched
    • Leadershipunmatched
    • Needs Assessmentunmatched
    • Operational Auditunmatched
    • Operational Improvementunmatched
    • Operational Supportunmatched
    • Organizational Development/Managementunmatched
    • Organizational Skillsunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Professional Servicesunmatched
    • Project Trackingunmatched
    • Resource Managementunmatched
    • Service Deliveryunmatched
    • State Laws and Regulationsunmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Vendor/Supplier Relationsunmatched
    • Willing to Travelunmatched

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