Director, Office of the COO (Chief of Staff)

RCM Health Care Services

New York, NY

JOB DETAILS
SALARY
$135,000–$160,000 Per Year
SKILLS
Analysis Skills, Assisted Living, Billing, Budget Management, Channel Strategies, Communication Skills, Compensation and Benefits, Cross-Functional, Decision Support, Documentation, Expense Tracking, Financial Management, Follow Through, Healthcare, Healthcare Administration, Leadership, Long-Term Care, Microsoft Office, Nursing Home, Operational Improvement, Operational Strategy, Operations Management, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Service Delivery, The Joint Commission (TJC), Time Management, Writing Skills
LOCATION
New York, NY
POSTED
3 days ago
Job Description

Director, Office of the COO (Chief of Staff)
Compensation and Benefits
Salary:

  • $135,000 - $160,000
Location:
  • Bronx, NY
Organization: Gorgeous and very well-known nursing home/assisted living facility
Position Summary
The Director, Office of the Chief Operating Officer (COO) serves as a key strategic and operational partner to the COO, supporting the development, coordination, and execution of organizational priorities across the campus. This role functions as an extension of the COO, helping translate strategic goals into actionable operational initiatives and ensuring effective implementation across departments.
Responsibilities
Key Duties:
  • Leads and manages strategic and operational projects on behalf of the COO, including initiatives related to performance improvement, operational efficiency, service delivery, and organizational growth.
  • Working closely with facility leadership and department heads, the Director helps drive accountability, monitor progress on key initiatives, and ensure alignment with the organization's strategic and operational objectives.
  • Manages the day-to-day operations of the Office of the COO, ensuring that priorities are coordinated effectively and that the COO is supported with timely information, analysis, and decision-support materials.
  • Serves as a central liaison between the COO and operational leaders, facilitating communication, advancing cross-functional collaboration, and helping resolve issues that impact operational performance.
  • Oversee administrative and financial processes within the Office of the COO, including monitoring budget-related documentation, reviewing and processing invoices, tracking expenses, and ensuring appropriate approvals and compliance with organizational policies.
Qualifications
Education:
  • Bachelor's Degree in Healthcare Administration, Business, or a related field preferred.
Skills:
  • 5+ years of executive-level support, preferably within a senior living facility or long-term care or healthcare environment.
  • Advanced proficiency in Microsoft Office Suite.
  • Superior written and verbal communication skills required to interact with diverse stakeholders.

About Us
RCM Healthcare Services' mission is to provide opportunities for qualified candidates across medical professions. We deliver timely results and have built a reputation of trust with our clients and candidates. Since 1975, we have been providing staffing solutions to many of the finest healthcare institutions across the nation and careers for thousands of candidates. As professional career opportunity matchmakers, we follow up and follow through to help our clients and candidates reach their career and life goals. We proudly hold the Joint Commission Gold Seal of Approval as well.

Equal Employment Opportunity & Reasonable Accommodation RCM Technologies
is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.

About the Company

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RCM Health Care Services