KY Regional Director of Oncology COE - Deaconess Health System
Deaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services.
Key Responsibilities
Strategic & Operational Leadership:
Direct regional oncology clinics, infusion centers, and radiation services.
Lead service line strategy, growth initiatives, and market development.
Serve as the primary liaison between oncology providers and system leadership.
Build strong physician partnerships to support alignment and engagement.
Represent the region in organizational strategy meetings and external collaborations.
Establish clear accountability, performance metrics, and productivity standards.
Clinical Practice & Performance
Ensure high‑quality patient care and optimal clinical outcomes.
Partner with physicians and clinical leaders to maintain standards of practice.
Identify patient needs, trends, and opportunities for new programs or services.
Support staff competency, education, and clinical development.
Quality, Safety & Compliance
Translate organizational initiatives into department goals.
Lead quality improvement projects and monitor patient satisfaction.
Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements).
Use data, evidence‑based practice, and workflow optimization to improve operations.
Customer Loyalty & Experience
Use patient, staff, and physician feedback to drive service improvements.
Respond to concerns, identify trends, and implement corrective actions.
Strengthen relationships through rounding, communication, and service recovery.
Human Resources & Workforce Engagement
Recruit, hire, develop, and retain qualified staff and providers.
Foster a healthy work environment and model effective communication.
Provide coaching, conflict resolution, and professional development opportunities.
Monitor staff satisfaction and implement improvement strategies.
Fiscal ManagementDevelop and manage operating and capital budgets.
Monitor financial performance and resource utilization.
Identify opportunities to reduce costs and enhance revenue without compromising care.
Oversee long‑range financial planning and capital equipment needs.
Qualifications:
| Location | Hopkinsville, KY |