Director, Operations Catering

Sodexo

MENLO PARK, California

JOB DETAILS
SKILLS
Budgeting, Catering Services, Communication Skills, Consumer Branding, Continuous Improvement, Cost Control, Customer Experience, Event Management, Facilities Management, Financial Management, Food Safety, Food Services, Forecasting, Leadership, Menu Development, Operational Strategy, Performance Management, Process Improvement, Safety Compliance, Standard Operating Procedures (SOP), Strategic Planning, Talent Management, Team Lead/Manager, Vendor/Supplier Management, Vendor/Supplier Planning
LOCATION
MENLO PARK, California
POSTED
1 day ago
Role Overview:

Sodexo is seeking an exceptional Director, Operations Catering to oversee a high‑visibility, high‑expectation events and catering portfolio within a major global technology workplace. This role requires a strategic, hospitality‑driven leader who can elevate workplace experiences through thoughtful design, flawless execution, and a deep commitment to service excellence.

As the senior leader for all catering and event operations, you will shape a program that blends creativity, precision, and modern workplace culture. You’ll guide the vision, standards, and execution of experiences ranging from executive meetings and VIP engagements to large‑scale activations and campus‑wide events. Your leadership will ensure every touchpoint feels intentional, polished, and aligned with the client’s brand and expectations.

You will partner closely with client stakeholders, collaborate with cross‑functional workplace teams, and lead a high‑performing culinary and events organization. This role demands a leader who thrives in fast‑paced, high‑expectation environments and brings both operational rigor and a refined hospitality sensibility. You’ll be responsible for driving consistency, elevating service standards, optimizing processes, and ensuring seamless execution across multiple venues and service lines.

For a leader who excels at blending strategy with hands‑on execution — and who is energized by creating memorable, meaningful experiences — this is a career‑defining opportunity to shape one of the most visible workplace hospitality programs in the industry.

What You'll Do:
  • Lead all catering operations across executive meetings, VIP engagements, large‑scale activations, and workplace events

  • Set strategic direction for menu development, event design, service standards, and operational execution

  • Develop and lead high‑performing teams across culinary, service, and event functions

  • Partner with client stakeholders to align catering programs with brand expectations and workplace culture

  • Drive operational excellence through SOPs, process optimization, and continuous improvement initiatives

  • Manage financial performance including budgeting, forecasting, and food and labor cost control

What We Offer:

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring:
  • Proven catering and events leadership with experience overseeing high‑volume, high‑visibility programs in corporate, hospitality, or large‑scale environments

  • Strategic operational expertise with the ability to design, optimize, and elevate end‑to‑end catering and event workflows

  • Strong financial acumen including budgeting, forecasting, vendor management, and food and labor cost control

  • Exceptional client partnership skills with the ability to influence, communicate, and build trust at all levels

  • Team leadership and talent development experience, fostering high performance, accountability, and a hospitality‑first culture

  • Deep knowledge of food safety and compliance ensuring safe, consistent, and audit‑ready catering operations

Who We Are:

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements:

Minimum Education Requirement:  Bachelor’s degree
Minimum Management Experience: 7 years
Minimum Functional Experience:  7 years

About the Company

S

Sodexo

Worldwide Leader in Food and Facilities Management for Over 50 Years

Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.

Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1966
WEBSITE
https://us.sodexo.com/home.html