Director, Operations Instructional Design

Job Title: 

Director of Operations Instructional Design 

Location: 

United States 

Job Type: 

Full-time, 6-months, On-Going Contract, W2 

Schedule: 

Monday – Friday, Remote 

Pay Range: 

$52.00 - $59.00 per hour  

Visa sponsorship is not available now or in the near future. 

Job Description:  

Key Responsibilities 

• Establish and lead a Learning Experience Design Center of Excellence (COE) to define learning design standards, templates, governance, and best practices. 

• Create and deliver engaging digital learning experiences, including webinars, instructor-led training, asynchronous learning modules, assessments, simulations, job aids, and multimedia content. 

• Design and develop complex training solutions using Articulate Storyline 360, Adobe Captivate, SCORM Cloud, JavaScript extensions, xAPI, cmi5, and related technologies. 

• Create visual learning assets including graphics, videos, exercises, interactive activities, and assessments. 

• Partner with Operations, Product, Program, and Technology stakeholders to align learning programs with operational goals and business outcomes. 

• Leverage AI-enabled technologies and emerging learning methods to modernize learning experiences. 

• Ensure all learning content meets accessibility standards and ADA compliance requirements when applicable. 

• Maintain compatibility between learning assets, LMS platforms, and knowledge management systems. 

• Establish learning measurement frameworks, performance metrics, and evaluation models to assess program effectiveness and business impact. 

• Implement feedback mechanisms to gather learner insights and continuously improve learning solutions. 

• Collaborate with subject matter experts and learning operations teams to manage content governance, maintenance, and updates. 

• Stay current with industry trends, research, and innovations in digital learning and instructional design. 

Requirements 

• 5+ years of experience designing and developing digital learning programs. 

• Expertise in Articulate Storyline 360, Adobe Captivate, and SCORM Cloud. 

• Experience developing advanced multimedia learning solutions, simulations, and interactive learning experiences. 

• Strong knowledge of learning management systems (LMS) and learning content publishing standards. 

• Experience with instructional technologies, learning analytics, and performance measurement. 

• Proven ability to use data to drive decision-making and continuous improvement. 

• Strong verbal and written communication skills. 

• Demonstrated ability to build partnerships, influence stakeholders, and drive initiatives across teams. 

• Advanced proficiency with Microsoft PowerPoint, Word, and Excel. 

Preferred Qualifications 

• Experience supporting K-12 education, assessment delivery, or educator training programs. 

• Knowledge of emerging learning technologies, instructional design trends, and digital learning best practices. 

• Experience applying learning science and human-centered design principles. 

• Experience leveraging AI technologies to design and enhance learning experiences. 

• Familiarity with GlobalMeet or comparable virtual learning platforms. 

• Experience creating and managing learning design standards, templates, and governance processes. 

• Experience working in operations, customer support, product enablement, or large-scale training environments. 

Skills 

• Digital Learning Design 

• Instructional Design 

• Learning Experience Design (LXD) 

• Articulate Storyline 360 

• Adobe Captivate 

• SCORM Cloud 

• JavaScript 

• xAPI 

• cmi5 

• LMS Administration & Integration 

• Multimedia Development 

• Learning Analytics 

• Accessibility & ADA Compliance 

• Human-Centered Design 

• AI-Powered Learning Solutions 

• Performance Consulting 

• Content Governance 

• Stakeholder Management 

• Continuous Improvement 

• Project Management 

Education 

• Bachelor's degree in Instructional Design, Learning & Development, Education, Educational Technology, Organizational Development, Communications, or a related field. 

• Equivalent combination of education and relevant professional experience will be considered. 

• Advanced degree in a related discipline is a plus. 

#LI-LH1 #INDPRO