Salary Range: 79.80 - 111.72
Summary of Duties:
Under the direction of the Chief Revenue Officer, the Director of Patient Financial Services will coordinate and supervise the work in the office of Hospital Patient Accounting/Billing. This position will be responsible for providing operational oversight and strategic direction of the revenue cycle process including Patient Financial Services departments to obtain timely and accurate reimbursement for hospital services rendered. Coordinates with applicable Hospital departments and functions to ensure accurate accounts receivable reporting and that accounts receivable and general ledger system mapping are provided in an accurate and consistent manner. This position will develop and implement policies, procedures and systems to ensure effective patient revenue capture and collection, contract payment and denial monitoring, regulatory compliance and standardization while exemplifying our Mission, Vision and Values as well as excellent customer service. The Director of Patient Financial Services will have the primary responsibility for direct supervision and overall operations of the Hospital Patient Accounting Department.
In addition, this position works collaboratively with Patient Access, Revenue Integrity, Health Information Management, Compliance, Professional and Ancillary Billing, and Case Management to ensure optimal performance and outcomes of the hospital's revenue cycle.
In addition to performing the essential functions listed below, may also be assigned other duties as required.
Education:
Required: Bachelor of Science or Arts degree, Major in Accounting or Business or related area of study.
Certifications:
Desired: Certification of "Manager of Patient Accounts" from the Healthcare Financial Management Association (HFMA).
Experience:
- Recent 5 to 7 years of Management in a hospital setting of which 2-3 years should be in the position of a director. \
- 2-3 years direct responsibility for hospital Account Receivable, Patient Financial Services, and/or Admitting, Familiarity and expertise regarding Medicare/Medi-Cal reimbursement and regulations. Knowledge of collection activities and associated regulations pertaining to self-pay, government and commercial insurance.
- Demonstrates ability to successfully perform duties through knowledge of patient and third party billing, Strong leadership, managerial and interpersonal skills, Computer skills/competency in EHR, preferably EPIC, electronic billing and follow-up systems in all areas of responsibility.