This position is incentive eligible.
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director Patient Safety with Catholic Medical Center you can be a part of an organization that is devoted to giving back!
The Director of Patient Safety is responsible for developing, administering, and maintaining the risk management and clinical patient safety programs for the organization on a day-to-day basis. This role involves overseeing and analyzing risk management data, conducting educational programs, identifying and remediating patient safety vulnerabilities, and collaborating with other departments to minimize loss, lead performance improvement initiatives, and protect organizational assets and patients.
Develop and administer risk management and patient safety programs.
Oversee and analyze risk management data.
Conduct risk management educational programs.
Identify and remediate patient safety vulnerabilities.
Collaborate with other departments to minimize loss and improve performance.
Serve as a key member of the Joint Commission Accreditation team.
Lead efforts to create a culture of safety.
Establish and maintain a service-friendly risk management environment.
Maintain a non-punitive approach to address risk management matters.
Review, recommend, and formulate policy changes within the risk management program.
Develop and manage a systematic process for identifying, assessing, and correcting potential losses and exposures.
Collaborate with colleagues at peer institutions to assess new exposures.
Partner with the Quality and Performance Improvement Department to maintain an occurrence reporting system.
Review and evaluate reports in a timely manner and investigate significant occurrences.
Evaluate occurrence data to identify trends and lead efforts to respond to those trends.
Monitor reports of inspections performed internally and by outside agencies.
Consult with department directors, administration, and medical directors regarding identified risks.
Initiate and maintain linkages between Risk Management and other departments.
Plan, direct, and present educational programs on topics related to risk management.
Counsel and advise employees, clinical and medical staff in sensitive situations.
Serve as a liaison to insurance carriers, outside legal counsel, and law enforcement agencies.
Maintain and enhance ongoing education in risk management practice.
Support the Office of General Counsel and Senior Management with the evaluation and selection of insurance brokers, companies, consultants, and service firms.
Participate in on-call duties and responsibilities.
Assist clinical areas in designing risk management programs.
Assist department managers, directors, and providers in the resolution of treatment issues.
Support the assessment and resolution of patient and family complaints.
Serve as a liaison to key government agencies.
Coordinate conferences, depositions, and responses to discovery requests.
Review legal requests from attorneys and courts.
Support and advise the General Counsel and Deputy General Counsel on litigation matters.
Attend legal proceedings for purposes of advocating for the organization and its staff.
Maintain strong relationships with community and business leaders.
Keep detailed logs and files for all work and legal and risk matters.
Develop and implement an enterprise-wide patient safety program.
Serve as an organizational clinical patient safety and accreditation resource.
Assist in Joint Commission preparedness.
Coordinate education for staff on the Joint Commission’s “National Patient Safety Goals.”
Utilize quality, performance improvement, and lean processes.
Education & Experience:
Bachelor’s Degree – Required
5+ Years in Patient Safety – Required
Certified Professional in Patient Safety – Required within 2 years
BenefitsCatholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Shape the future of healthcare at Catholic Medical Center.
Located in Manchester, NH, Catholic Medical Center is a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. Home to the nationally recognized New England Heart & Vascular Institute and The Mom’s Place—an innovative birthing center that pioneered couplet care—we’re proud to lead in both advanced medicine and compassionate service.
As part of HCA Healthcare’s statewide network of Catholic Medical Center in Manchester, Portsmouth Regional Hospital, Frisbie Memorial Hospital in Rochester hospitals, three freestanding ERs, and over 70 care sites, you’ll join nearly 5,000 colleagues across New Hampshire who are committed to excellence, collaboration, and making a difference every day. At Catholic Medical Center, your work has purpose—and your potential has no limits.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Be a part of an organization that invests in you! We are reviewing applications for our Director Patient Safety opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.
HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.
And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.