Director Performance Improvement Labor

Hca Healthcare

Denver, CO

JOB DETAILS
SKILLS
Analysis Skills, Banking Services, Behavioral Health, Benchmarking, Best Practices, Budget Management, Budgeting, Cost Control, Customer Satisfaction, Flexible Spending Accounts, Forecasting, Healthcare, Internet Application, Management Reporting, Operational Improvement, Operations, Operations Processes, Performance Analysis, Performance Management, Prescription Drugs, Presentation/Verbal Skills, Problem Solving Skills, Productivity Management, Resource Management, Schedule Development, Set Goals, Standards Development, Stock Purchase Plans, Strategic Planning, Team Player, Telemedicine, Training/Teaching, Willing to Travel, Writing Skills
LOCATION
Denver, CO
POSTED
Today

Develops and implements strategic planning for labor and productivity management for the Division, sets specific productivity goals to be accomplished, and directs the activities of the Division aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and division leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborate with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed. The position is also responsible for complying with corporate policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction.

Responsibilities:

• Identifies productivity opportunities and recommends solutions to the appropriate facility and division individuals.

• Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.

• Maintains associated infrastructure to insure that accurate and current data is available in productivity based tools (PLUS, Facility Position Control (FPC), Volume Forecasting, Staffing Grids, Facility Scheduler, etc.).

• Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.

• Continuously monitor productivity performance using recognized tools and software.

• Develops, oversees, and improves daily operations, policies, systems and procedures necessary to support cost reduction and system utilization goals.

• Oversees the position requisition process.

• Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research.

• Directs standardization of operational policies and procedures across division as appropriate.

• Utilizes comparative data to target performance improvement opportunities.

• Ensures the delivery of consistent and accurate management reporting to accelerate decision making.

• Participates in facility and division budget planning.

• Serve as resource for productivity standard development.

• Provide weekly and monthly status updates on productivity performance across the Division.

• Actively participates in projects and conversations with labor management peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.

• Primary contact for facilities on labor related activities.

Education:

• Bachelor’s degree required.

• Master’s degree preferred. Relative work experience may substitute for other degrees.

Qualifications:

• 7+ years professional experience; 4-6 years relevant work experience

• Must be proficient in written and verbal skills

• Must have advanced analytical skills

• Experience within healthcare operations required

• Experience with labor management systems preferred

• 30-40% Travel within the Continental Division (Denver, CO Metro Area & Wichita, KS)

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services

• Wellbeing support, including free counseling and referral services

• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence

• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling

• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

About the Company

H

Hca Healthcare

At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.

HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.

And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1968
WEBSITE
http://hcahealthcare.com/