Director, Pharmacy Site Operations

The Director, Pharmacy Site Operations for our Colorado fulfillment center is a critical, strategic level operations leadership role. We are pioneers in the increasingly critical pharmacy space of long-term care at home through our med synchronization and adherence packaging. This individual will be key in further driving how we are improving patient outcomes, decreasing in-patient stays and lowering the cost of healthcare. Our Colorado fulfillment pharmacy site director manages the strategic and day-to-day operations including staffing, employee engagement and continuous improvement. The scope includes Pharmacists, ATP operations, filling, packaging, delivery and inventory management. This individual will also act as the Senior Site Leader for our Boulder location and ensure issues related to human resource policy, engagement and morale that affect all individuals working on-site are handled in a consistent manner, aligned with other functional leaders.

Essential Functions and Work Responsibilities

• Build and maintain highly engaged pharmacy operations team
• Consistent, fair and engaging approach to team development including Employee Development, Individual Action Plans, Corrective Action
• Achieve month over month improvement in quality performance of the pharmacy
• Achieve production cost to fill objectives, meet required level of productivity within budget
• Achieve goals for control and reduction of delivery cost per shipment
• Achieve inventory accuracy within 1% variance between our third party and our internal inventory management system values on a quarterly basis
• Achieve goals for reduction in inventory losses

The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.

Travel Requirements

Travel

Travel may be required for special organization or department events, department team meetings, trade shows, conferences, and other client engagements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED

Education

• Bachelor's Degree in pharmacy, business or related field or PharmD

Work Experience and Qualifications

• Front line supervision of teams in excess of 25 employees
• Ideally experience as a manager of managers, director level
• Strong and sustained healthcare background and ability to provide guidance to the full spectrum of skill levels within an operation
• Demonstrated ability to develop, coach, council and issue progressive discipline
• Functional ability to handle dynamic situations and change in a positive manner that maintains and enhances team engagement
• Industry and continuous improvement experience in a high volume, precise fulfillment / distribution environment
• Familiarity with any of the following: warehouse inventory management, pharmacy software, insurance processing

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you''ll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.

For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com

Agency Disclaimer

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.

Fraud Disclaimer

InnovAge is committed to maintaining a safe, transparent, and respectful hiring process for all candidates.

Please be aware that all legitimate email communication regarding InnovAge job opportunities will come exclusively from an email address ending in @innovage.com.

At no point in our hiring process will InnovAge:

• Request payment from candidates for equipment, background checks, onboarding, training, or any other employment‑related purpose
• Ask for financial information (such as bank account details) before a formal offer and onboarding process is completed through our official systems

If you receive a message claiming to represent InnovAge that does not align with the above, it may be fraudulent. We encourage you to exercise caution and refrain from engaging or sharing personal information.

If you believe you have been contacted by someone misrepresenting InnovAge, please report the activity to HRAnswers@innovage.com or apply directly through our official career site to ensure the opportunity is legitimate.

Your trust matters to us, and we appreciate your interest in joining InnovAge.