Director, Practice Management

Description

Responsibilities

• Lead initiatives to improve operational efficiency across financial advisory practices. 
• Develop and implement growth strategies for independent advisory firms, focusing on client acquisition, retention, and profitability. 
• Oversee the implementation of technology solutions that improve firm-wide operations, including CRM systems, financial planning tools, and back-office processes. 
• Provide ongoing practice management support, ensuring the integration of best practices for day-to-day operations. 

• Design and implement group coaching and consulting programs aimed at improving practice management for financial advisory firms. 
• Lead and manage program initiatives, including developing content, curriculum, and program materials that align with the needs of independent advisors. 
• Work closely with internal stakeholders and external partners to refine program offerings and ensure alignment with firm goals. 

• Utilize AI technologies to develop a training agent and coaching agent for financial advisory firms, enhancing advisor performance and practice management. 
• Oversee the implementation and integration of AI solutions across both the corporate level and at the independent advisory firm level. 
• Drive the use of AI tools within advisor offices to automate administrative tasks, enhance client experiences, and streamline business operations. 
• Collaborate with the AI development team to ensure tools are user-friendly, effective, and meet the needs of financial advisors. 

• Lead, manage, and mentor teams focused on practice management, AI integration, and program development.
• Work closely with cross-functional teams, including marketing, operations, and technology, to ensure alignment of practice management programs and AI tools with firm goals. 
• Provide ongoing training and support to team members, empowering them to implement strategies that drive growth and operational success. 

• Collaborate with senior leadership to develop and implement strategic business plans that drive growth, profitability, and operational excellence. 
• Use data-driven insights to assess and refine business strategies, ensuring alignment with both short-term and long-term firm goals. 
• Support the firm’s leadership in identifying new opportunities for growth, market positioning, and client engagement. 

Qualifications

• Bachelor's degree required. Finance, Economics, or related area of study preferred.
• 3 or more years of experience required in practice management for independent financial advisory firms, with a proven track record of driving operational efficiency, growth, and technology implementation.
• Extensive experience in developing and implementing business plans, growth strategies, and technology solutions within the financial services industry. 
• Strong understanding of the independent advisory firm ecosystem, including client management, back-office operations, and service delivery. 
• Experience in program management, particularly in developing coaching and consulting programs for financial advisors. 
• Demonstrated experience in implementing AI solutions at the corporate level or within independent financial advisory practices. 
• Strong project management skills with the ability to lead cross-functional teams and manage multiple initiatives simultaneously. 
• Deep knowledge of financial technology platforms, CRM systems, and practice management tools with a particular focus on how automation drives business growth. 
• Expertise in AI and its applications within the financial services industry, particularly in enhancing advisor operational efficiency and advisor performance. 
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with senior leadership and advisory teams. 
• Strategic thinking and problem-solving capabilities, with a focus on innovation and continuous improvement. 
• Innovative thinking and a willingness to bring new ideas to the table.
• Ability to navigate complex situations with advisor teams with tact and confidence and flexibility to engage with various roles and skill levels within advisor offices.

Benefits

• 401(k) matching
• Dental Insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Equity