Director, Product and Payment Services Risk Business Partner

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Product and Payment Services Risk (PPSR) organization at Visa covers all business units/payment verticals (e.g., Acceptance Solutions, Issuing Solutions, Risk and Identity Solutions) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner, Risk and Identity Solutions, is responsible to manage and continually improve Risk and Identity Solutions enterprise risk management capability and risk profile. The Risk partner will be responsible to embed themselves within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Risk and Identity’s main enterprise risks to Visa’s Senior Management.

The risk partner will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise of the risk and business teams. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The risk partner provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Revenue Operations, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Enterprise Risk Management Framework and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

The successful candidate must have:

• Business acumen, understanding of the payments industry, including applicable regulatory environment, products/services, and the broader competitive landscape.
• Proven experience in assessing risks across an enterprise, including operational, technology and regulatory risks.
• A clear understanding of the Three Lines of Defense model and its application across financial and technology firms
• Sufficient expertise to provide effective oversight of the risks inherent in the business and prior experience with reducing residual risk levels.
• Collaborative personality, with experience managing deliverables across global and local teams.
• Demonstrated analytical, process and problem-solving skills, ability to be both strategic and tactical.
• Proven ability to accomplish results and exercise influence in a large, global, matrix organization.
• General awareness of the underlying technology that supports the payment ecosystem.

Candidate will be responsible for:

• Linking Visa risk appetite and Risk and Identity Solutions strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to the first line business functions to ensure appropriate mitigation is applied.
• Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization.
• Driving compliance with Programs (NBIA, RCSA, TLMP, MRM, DUCA), Attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
• Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Portfolio Management Review (PMR) inclusive of the risk profile of the business unit. Partner with 1st line to reduce risk exposure.
• Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
• Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., managing risk registers, developing measurement system) and working with Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
• Drive updates to leadership, regulators, and other external parties on risk management activities for the business.

This position is Hybrid role to be based in either our Foster City, CA or Atlanta, GA office locations. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. 

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Excellent interpersonal, presentation, communication, and facilitation skills, plus ability to work independently and effectively in a continually changing environment.
• Clear thinker with strong technical and data analysis skills, plus solid management, and problem-solving skills
• Proven ability to develop strong relationships and work with all organizational levels.
• Advanced knowledge, skill and understanding in applying risk management practices specifically as it relates to Enterprise and Operational Risk (assessment, scoring, tolerance, mitigation/ management)
• Proficiency in MS Word, Excel, Access, PowerPoint
• Knowledge of Risk Management and control programs

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 7+ years of relevant Risk experience within either financial services or technology organizations
• Commercial, front end, client facing experience and understanding of the Payments industry and relevant products and services.

Information for US Applicants

For roles located in the US, the estimated salary range for this position is $145,100 to $273,200 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.