Intuit is transforming into an open, trusted, and easy-to-build platform where we and other partners solve the most pressing customer problems and deliver awesome experiences. Our AI-driven expert platform strategy is driving strong momentum and accelerating innovation. Central to this strategy is a robust, reliable, and scalable platform infrastructure that enables development velocity for thousands of engineers across Intuit.
The Platform Development Experience (PDX) organization builds foundational capabilities that developers use to build and run Intuits flagship applications and ecosystems. Were looking for an experienced platform product leader who is passionate about infrastructure, operational excellence, and enabling developer productivity at scale. This leader will bring deep technical acumen combined with customer-obsessed thinking to ensure our platform capabilities are reliable, performant, and easy to adopt.
ScopeCore Platform Infrastructure -----------------------------
IKS (Intuit Kubernetes Service): Intuits enterprise Kubernetes platform serving thousands of workloads across the company. You will drive the product strategy for container orchestration, cluster management, and platform capabilities that enable teams to deploy and scale applications reliably.
Traffic Management: Platform capabilities for service mesh, load balancing, ingress/egress, and network policies that ensure reliable, secure, and performant communication across Intuits distributed systems.
Cloud Workspaces: Developer environments and tooling that accelerate the inner loop for Intuit engineers, including cloud-based development environments, local development tools, and Done For You (DFY) platform capabilities.
Operational Excellence ---------------------
Observability: Platform capabilities for metrics, logging, tracing, and alerting that give teams visibility into system health and performance. Drive strategy for unified observability across Intuits platform.
Incident Management: Capabilities and processes for detecting, responding to, and recovering from production incidents. Partner with SRE teams to continuously improve incident response and reduce MTTR.
Safety Engineering: Platform guardrails, compliance automation, and safety controls that enable teams to move fast while maintaining security and reliability standards.
Responsibilities ----------------
Define and lead the vision and strategy for Core Platform and Operational Excellence, setting a multi-year roadmap aligned with Intuits platform strategy and AI-driven transformation.
Grow and develop a high-performing, diverse team of ~25-30 people; attract, grow, and retain excellent PM and XD talent across multiple M3 managers.
Partner deeply with PD (Platform Development) engineering leaders to drive platform reliability, performance, and adoption metrics.
Take a data-driven approach to prioritizing platform investments, balancing foundational infrastructure work with customer-facing capabilities.
Drive platform adoption across Intuit, working with BU engineering teams to understand their needs and ensure platform capabilities meet their requirements.
Champion operational rigor and reliability culture, ensuring the platform teams practice what they preach on observability, incident management, and safety.
Represent platform capabilities to Intuit senior leadership, translating technical investments into business value and advocating for strategic platform investments.
Build strong partnerships with adjacent platform teams (Identity, Data Platform, AI Foundations) to ensure coherent platform experience.
Qualifications --------------
Must Have:
Nice to Have:
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: