Director, Program Management

Flex Ltd

Austin, TX

JOB DETAILS
SKILLS
Budgeting, Business Growth, Communication Skills, Cost Control, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Documentation Plan, Financial Projections, Identify Issues, Manufacturing, Mass Production, Metrics, People Management, Policy Development, Problem Solving Skills, Product Development, Product/Service Launch, Profit & Loss Management, Project Planning, Project Schedule, Project/Program Management, Reporting Skills, Root Cause Analysis, Schedule Development, Status Reports, Team Building, Team Lead/Manager, Technical Support, Time Management, Training/Teaching
LOCATION
Austin, TX
POSTED
30+ days ago

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Director, Program Management located in Austin, TX.

Reporting to the VP, Program Management the Director, Program Management, will be responsible for developing corporate, global, and organizational policies, and directing cross-functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.

What a typical day looks like:

• Ensure effective communication of strategy between cross-functional teams to support smooth and timely progression of programs, products, or services through all launch phases. • Work with BU and GOPs teams to ensure key metrics are monitored and that customer satisfaction is closely tracked. • Drive, collaborate, and steer business launch activities, including win replacement and growth programs. • Establish project schedules, financial parameters, and technical requirements, managing projects from initiation through mass production. • Communicate customer requirements, specifications, project schedules, and budget constraints to cross-functional teams and management. • Review daily program schedules, identify problem areas, assess root causes, and provide technical support and direction to the project team to resolve issues. • Develop status reports, including project financials, ensuring the project team meets customer requirements and maintains cost control. • Create and maintain project plans, documentation, procedures, and project deliverables. • Conduct program presentations covering strategic updates, status reviews, and technical information related to specific projects and schedules. • Support the management of larger projects and programs as required. • Provide guidance, training, and support to Project and Product Managers to achieve objectives in accordance with established policies. • Recommend improvements or changes to policies that may impact subordinate organizations. • Interact frequently with customers, functional peer group managers, and senior management. • Maintain a strong understanding of Flex financials, including program P&L and accrual management.

The experience we're looking to add to our team:

• 10+ years of experience within a high-volume manufacturing environment. • Must have knowledge and experience with NPI • Strong experience in Operations • Experience with PNL • Ability to interface and communicate with different levels of the organization • Strong communication skills

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What youll receive for the great work you provide:

• Full range of medical, dental, and vision plans • Life Insurance • Short-term and Long-term Disability • Matching 401(k) Contributions • Vacation and Paid Sick Time • Tuition Reimbursement

Job Category

Is Sponsorship Available?

About the Company

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Flex Ltd