Director, Program Management & Delivery

Company Overview

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more. Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide. Brother's Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Why Work at Brother?

Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible. We value work-life balance and flexibility, and as a result have introduced policies such as our hybrid office schedule, casual dress code, and flexible Fridays, which allow us to wrap up meetings for dedicated focus time or to start our weekends sooner, year-round. Our commitment to employee growth and development is demonstrated through our offering of facilitated courses and certificate programs and our investment in resources that enable self-paced learning.

Role Overview

The Director, Program Management and Delivery is a senior leadership role within Brother's Business Transformation Office (BTO), accountable for the successful delivery of enterprise programs and complex, cross-functional initiatives across the Americas. The role establishes and leads standardized program management and delivery capabilities to ensure initiatives are executed predictably, efficiently, and in alignment with approved scope, schedule, budget, quality, and value objectives.

Duties & Responsibilities

• Enterprise Program Management & Delivery Oversight:
• Establish and lead Brother's enterprise program management and delivery framework across strategic and transformational initiatives
• Provide oversight for complex, multi-workstream programs to ensure alignment with approved scope, timelines, budgets, and value objectives
• Ensure delivery practices are standardized, scalable, and aligned with BTO portfolio and governance standards
• Delivery Governance & Controls:
• Define and enforce delivery governance standards, including status reporting, risk and issue management, dependency tracking, and escalation protocols
• Ensure all programs operate with clear delivery accountability, decision rights, and escalation paths
• Partner with Portfolio Governance to ensure delivery execution aligns with approved sequencing, funding, and capacity constraints
• Program Planning, Road mapping, & Execution:
• Oversee the development of integrated program plans, roadmaps, and milestones that align strategy to execution
• Ensure programs are structured with clear workstreams, milestones, success criteria, and measurable outcomes
• Validate that delivery plans appropriately account for resource availability, regional considerations, and change impacts
• Financial & Executive Reporting:
• Partner with Finance and Portfolio Governance to ensure delivery execution aligns with approved budgets and forecasts
• Monitor program-level financial performance, schedule adherence, and forecast accuracy
• Support reforecasting, trade-off analysis, and recovery planning when delivery constraints emerge
• Leadership, Capability & Continuous Improvement:
• Build and lead high-performing program management talent within the BTO/EPMO ecosystem
• Coach program leaders on execution discipline, stakeholder management, and enterprise delivery expectations
• Drive continuous improvement of delivery tools, templates, and practices

Experience & Qualifications

• Education:
• Bachelors Degree (or equivalent experience) in Business Administration, Project Management, IT, Engineering, or related field
• Masters Degree (or equivalent experience) or MBA - Preferred
• Experience:
• 10+ years of experience spanning the following areas:
• Experience in program management, large-scale delivery leadership, or enterprise transformation execution
• Experience leading complex, cross-functional programs in a matrixed organization
• Experience with delivery financials, risk management, and organizational change impacts
• Licenses and Certifications:
• PMP - Project Management Professional
• Six Sigma Green Belt - Preferred
• Software/Technical Skills:
• Advanced Jira, Workfront, or other project management tools and software
• Intermediate Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Intermediate Familiarity with enterprise delivery methodologies (Agile, Hybrid, Waterfall) at a governance level - Preferred

Other Skills/Knowledge/Abilities

• Ability to create clarity, maintain momentum, and foster accountability across complex, multi-work stream initiatives, including in ambiguous or high-pressure environments
• Ability to drive outcomes by establishing trust and credibility with diverse stakeholders and delivery teams, effectively influencing without reliance on formal authority
• Ability to make effective decisions while navigating competing priorities, constraints, and trade-offs
• Ability to communicate complex delivery risks, progress, and challenges clearly and concisely, translating them into actionable insights for executives and cross-functional teams
• Ability to lead & develop team members through ongoing coaching, feedback, and capability development
• Ability to maintain composure and focus amid shifting priorities, delivery risks, and setbacks, adapting approaches as needed to sustain progress and outcomes
• Ability to deliver initiatives across multiple regions or geographies - Preferred

Additional Details for This Role

This role will be a hybrid role. Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by your manager.

Compensation

• Base Salary: The targeted base salary range for this position is $165,000 - $185,000 per year.
• Additional Compensation: This position is eligible for a 30% bonus at 100% of target, with the opportunity to achieve above 100% dependent on company performance and in alignment with company bonus plans.

Benefits

We offer a comprehensive benefits package with diverse plan options to meet your family's needs, including health, vision, and dental insurance-all effective from day one of employment. Under our 401(k) retirement savings plan, we match up to 100% of the first 4% of employee contributions, with employer matches vesting immediately. Additionally, we offer an educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs. Details are available at https://mybenefits.nfp.com/Brother/2026/guidebook/

Mission, Vision & Culture

Our mission is to live our "at your side" promise to simplify and enrich the lives of our customers, employees, and communities. We aim to be where people and technology meet, providing products and solutions that enhance how people live, work, and create. We look to our strategic culture drivers - accountability, authenticity, boldness, and excellence - to enable us to consistently deliver on our vision, mission, and shared values. These drivers help us shape a culture that empowers the business to succeed.

About Where We Work

Brother's corporate headquarters for the Americas is in Bridgewater, NJ, across from the Bridgewater Commons Mall. This location houses key corporate functions, including HR, legal, finance, IT, and supply chain, and a significant presence of our business unit leadership and marketing teams. Our manufacturing and distribution facility in Bartlett, TN spans an impressive 1.5 million square feet - equivalent to 26 football fields - and is located on Brother Boulevard. In addition to the distribution center operations team, this facility hosts several other departments, including our customer service group. Brother also has employees based in other locations, such as Westminster, CO, where many of our marketing and product engineering team members from the mobile solutions division operate, as well as our distribution centers in Richmond, VA and Perris, CA. Additionally, our outside sales teams work remotely within their territories, staying geographically close to the accounts they support to ensure they are always "at your side" for our customers.

Equal Opportunity Employer (EOE) Statement

Brother International Corporation ("Brother") is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, disability, or any other characteristic protected by applicable local, state or federal laws. Brother is committed to providing reasonable accommodations to individuals with disabilities throughout the application or interview process. If you need an accommodation, please contact us at eoe_applicant_accommodations@brother.com.