Director, Project Oversight - Remote

Maximus

Augusta, ME(remote)

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JOB DETAILS

SKILLS

Administrative Skills, Budget Management, Budgeting, Business Development, Business Growth, Coaching, Communication Skills, Conflict Resolution, Consulting, Continuous Improvement, Contract Management, Contract Processing, Corporate Planning, Corrective Action, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Data Analysis, Develop Methodologies, Establish Priorities, Expense Management, Financial Management, Forecasting, Government, Identify Issues, Interpersonal Skills, Leadership, Maintain Compliance, Matrix Management, Mentoring, Negotiation Skills, Operational Improvement, Operational Strategy, Organizational Development/Management, People Management, Performance Analysis, Performance Goal Setting, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Profit & Loss, Project Evaluation, Project Planning, Project Tracking, Project/Program Management, Quality Assurance, Quality Management, RMON, Regulations, Regulatory Compliance, Resolve Customer Issues, Risk Analysis, Stewardship, Strategic Planning, Talent Management, Team Lead/Manager, Team Player, Telecommunications, Time Management, Trend Analysis, Willing to Travel, Writing Skills

LOCATION

Augusta, ME

POSTED

Today

This role serves as a senior leader within the engagement team, reporting to and taking direction from a Maximus operational leader while maintaining day-to-day responsibility for contract performance, operational execution, financial stewardship, client relationship management, and delivery quality. This role will interact with a key client stakeholder and will provide leadership oversight for project management and quality assurance activities supporting a state-wide program. The role requires a proven leader with strong judgment, executive presence, collaboration, communication, change leadership, and people management skills who can lead complex initiatives, influence stakeholders, and drive results in alignment with Maximus objectives.

Essential Duties and Responsibilities:

- Perform as a key member of the senior management team responsible for meeting cost, schedule, and quality requirements of the project.

- Oversee all contract administrative functions including policy, budget, and resources.

- Responsible for all profit and loss activities related to the contract including monthly, quarterly, and annual budget and forecast.

- Participate with executive management to establish strategic plans, objectives, initiatives, and work plans.

- Identify risks and issues and develop mitigation plans and execution oversight.

- Oversee the quality and timeliness of contractually required reports and deliverables.

- Manage necessary corrective actions to ensure consistent application of laws, regulations, policies, and procedures pertinent to the project.

- Develop program performance goals and objectives and monitor achievement of such goals.

- Propose changes in policies and procedures to improve processes and ensure contract compliance.

'- Participate with executive management to establish strategic plans, objectives, initiatives, and work plans.

- Lead day-to-day contract operations in alignment with direction provided by a Maximus operational leader, ensuring achievement of cost, schedule, quality, and performance requirements.

- Regularly interact with the key client stakeholder, maintaining strong working relationships, providing strategic and operational updates, and ensuring responsiveness to client needs.

- Provide leadership oversight for project management and quality assurance responsibilities supporting the project, ensuring effective planning, execution, monitoring, and continuous improvement.

- Responsible for all budgeting activities related to the contract and manage all financial activities related to the project, annual budget process, and monthly and quarterly forecast and review.

- Provide senior leadership across cross-functional teams, including setting priorities, aligning resources, removing obstacles, and driving accountability for results.

- Coach, mentor, and develop managers and senior staff; foster a high-performance, collaborative, and inclusive team environment.

- Engage in rebid and other business development initiatives to grow business.

- Serve as a primary point of contact for client leadership and internal stakeholders on matters of strategic and operational importance.

- Identify risks and issues and develop mitigation plans and execution oversight.

- Oversee the quality and timeliness of contractually required reports and deliverables and quality assurance and manage any necessary corrective actions to ensure consistent application of laws, regulations, policies, and procedures pertinent to the project.

- Develop program performance goals and objectives and monitor achievement of such goals.

- Propose changes in policies and procedures to improve processes and ensure contract compliance.

- Develop processes to support project changes and oversee their implementation.

- Direct and control the activities of a broad functional area through several department managers within the company.

- Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

- Work on complex issues where analysis of situations or data requires an in-depth knowledge of the company.

- Participate in corporate development of methods, techniques, and evaluation criteria for projects, programs, and people.

- Ensure budgets and schedules meet corporate requirements.

- Regularly interact with executives and/or major customers.

- Use strong written, verbal, presentation, facilitation, negotiation, and conflict-resolution skills to influence decisions and resolve complex issues.

- Demonstrate sound judgment, professionalism, adaptability, and emotional intelligence when leading through ambiguity, change, and competing priorities.

- Drive continuous improvement, operational excellence, and innovation by assessing performance trends and implementing practical solutions.

- Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior-level leaders regarding matters of significance to the organization.

- Report to Senior Director or Associate Managing Director level within the Consulting group.

- Participate with executive management to establish strategic plans, objectives, initiatives, and work plans.

Minimum Requirements

'- Bachelor's Degree in related field required.

- 10-12 years of relevant professional experience required.

'- Minimum of 3 years, within the past ten years, providing oversight for a statewide program.

- Minimum of 5 years, within the past ten years, being directly responsible for activities in administrative oversight.

- Minimum of 5 years, within the past 10, supervising at team on operations that involve large statewide programs.

- Minimum of 5 years, within the past 10, building and maintaining strong working relationships with clients and stakeholders.

- Demonstrated experience managing budgets, forecasts, operational performance, compliance obligations, and client deliverables in a complex environment.

- Proven ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced, matrixed organization.

- Strong interpersonal, communication, presentation, facilitation, negotiation, and relationship-management skills.

- Demonstrated leadership presence, sound judgment, critical thinking, decision-making ability, and the ability to build trust with clients, peers, and staff.

- Ability to coach and develop talent, lead through change, resolve conflict effectively, and foster accountability and collaboration.

- Experience in a client or public facing leadership role with regular interaction with government or regulated-industry clients preferred, including the ability to represent the organization effectively.

- Experience with project management and quality assurance functions for large-scale operational or technology-enabled programs preferred; experience supporting telecommunications or public service programs is highly desirable.

- Experience supporting government, regulated or large-scale operational programs preferred.

- Ability to travel 4 - 6 times a year (within California) is required.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$150,000

Maximum Salary

$170,000

About the Company

Maximus

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Healthcare Services

WEBSITE

https://www.maximus.com/

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