Director, Revenue Cycle IT & Systems

Exact Sciences

Madison, WI

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JOB DETAILS

SALARY

$132,000–$235,000 Per Year

SKILLS

Automation, Billing, Biotech and Pharmaceutical, Cancer, Change Management, Clinical Laboratory, Communication Skills, Continuous Improvement, Cross-Functional, Data Quality, Epic Prelude (Patient Registration), Epic Resolute (Patient Accounting), Epic Systems, Establish Priorities, Government, Health Informatics, Health Insurance, Health Plan, Healthcare, Healthcare Reimbursement, Information Technology & Information Systems, Leadership, Medical Billing, Multiplatform/Cross-Platform, Operational Improvement, Operational Support, Organizational Skills, Outsourcing, Performance Analysis, Performance Management, Performance Reviews, Prescription Drugs, Presentation/Verbal Skills, Process Analysis, Process Improvement, Product Support, Project/Program Management, Quality Management, Reconciliation, Retirement Plan, System Integration (SI), System Operations, Team Player, Technical Delivery, Third-Party Payer, Writing Skills

LOCATION

Madison, WI

POSTED

Today

Help us change lives

At Exact Sciences, we're helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you're working to help others.

Position Overview

This role leads the strategy, delivery, and governance of technology systems that support revenue cycle operations across Epic and non-Epic platforms. It is responsible for ensuring systems are stable, compliant, and optimized to enable accurate revenue capture, minimize operational friction, and support scalable automation and analytics. The position acts as a bridge between IT and revenue operations, driving data integrity, system performance, and continuous improvement while avoiding operational disconnects and unmanaged shadow solutions.

This role is onsite in Madison, WI.

Essential Duties

Include, but are not limited to, the following:

Oversee design, build, and configuration of Epic and supporting revenue cycle systems
Lead support and optimization of non-Epic platforms and system integrations
Establish and govern automation and RPA frameworks with proper controls and auditability
Ensure data integrity, reconciliation processes, and access governance across systems
Monitor system performance, uptime, and interface reliability to reduce revenue-impacting defects
Drive change management, testing protocols, and release cycle efficiency
Partner with revenue cycle teams to align systems with operational needs and prevent shadow tool development
Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assessing employee performance and providing helpful feedback and training opportunities.
Consistent demonstration of exceptional leadership qualities, including, but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company's Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Ability to work designated schedule.
Ability to work nights and/or weekends, as needed
You will be required to successfully complete an assessment showing understanding of Exact Sciences Epic processes necessary to the job functions with a score of 80% or higher. Exact Sciences will make a reasonable accommodation available, if necessary, to assist an employee with a disability to satisfy this requirement.

Minimum Qualifications

Bachelor's degree in a field related to the essential duties of the position.
10+ years of commercial experience in the clinical laboratory, pharmaceutical, healthcare, or related industry.
5+ years of experience leading people, teams, and/or cross-functional projects.
5+ years of Epic Professional Billing experience, including demonstrated knowledge of Epic Prelude and Epic Resolute modules.
Strong understanding of healthcare insurance, reimbursement, and billing operations.
Strong working knowledge of government and third-party payer requirements impacting reimbursement.
Demonstrated ability to gather and document business requirements and translate operational needs into systems solutions.
Strong verbal and written communication skills, including the ability to communicate effectively across technical, operational, and leadership audiences.
Strong project management, organizational, and prioritization skills in a dynamic environment.
Demonstrated ability to influence partners and stakeholders without direct authority.
Demonstrated ability to analyze complex processes and identify practical, scalable improvements.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

Master's degree in a field related to the essential duties of the position.
Experience leading revenue cycle systems, automation, analytics enablement, or platform support functions in a matrixed healthcare environment.
Experience working with third-party vendors, subcontractors, or outsourced support models in revenue cycle operations.
Experience supporting multi-product or multi-platform billing environments.

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Salary Range:
$132,000.00 - $235,000.00

The annual base salary shown is for this position located in US - WI - Madison on a full-time basis. In addition, this position is bonus eligible.

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

Not ready to apply? Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.

About the Company

Exact Sciences

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