Director Social Services - Full Time, Days (East Los Angeles)

Position Summary

The Director of Social Services has leadership responsibility for the daily operations of the Social Work Departments of all Southern California hospitals including clinical, staffing, quality, and financial management. Ensuring compliance with performance improvement processes and all regulatory bodies. Ensures an effective delivery of Social Services that is compliant and consistent with standards of practice. Implements strategies, processes, and standards to ensure operations support the key organizational and departmental initiatives such as quality of care and patient safety. Promotes collegial relationships between Social Services and other departments or disciplines across the origination. Responsible for employee coaching, training, hiring, counseling/discipline, performance assessment and payroll processes.

Essential Job Functions / Major Areas of Responsibility

The essential functions below are not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to this position if such duties reasonably relate to the position.

• Manages the daily operations of the Social Services department. Demonstrates advanced level of expertise, strong leadership, and collaborative skills in dealing with staff and members of the healthcare team. Consistently ensures practice is within scope of licensure and compliant with hospital wide standards for Social Services. Ensures institutional compliance with professional, accrediting, and regulatory standards of care. Ensures HIPAA compliance.
• Ensures appropriate staffing levels. Oversees contract labor/services, including appropriate credentialing, orientation, and evaluation. Responsible for scheduling/staffing, coaching, training, hiring, firing, counseling, performance evaluations and competencies, and payroll process. Effectively manages staff in compliance with applicable regulatory bodies, and all established policies, procedures, and legal guidelines.
• Collaborates with staff and members of the healthcare team, ensuring the coordination of care between other disciplines and support staff. Delegates Social Services activities to appropriate members of the healthcare team, provides effective leadership and ensures that service is safe and of high quality. Acts as a source of information and articulately responds to questions, providing resources, guidance, and education about Social Services.
• Ensures department performance, quality, and process improvement. Oversees Social Services quality control policies; documents all quality control activities. Appropriately educates and mentors. Demonstrates problem-solving, critical thinking, and prioritization of work to resolve issues as they arise in an appropriate and timely manner.
• Empathizes with patient and patient support systems, expresses compassion and understanding for the situation and demonstrates care, which is appropriate for the age, and cultural, religious, gender identity, or ethnic background. Engages in caring behaviors, taking conscious ownership for work and takes deliberate/thoughtful actions regarding how to best carry out interactions with the patient, families, physicians, and co-workers.

Required Qualifications

Physical Requirements

These are requirements normally expected to perform regular job duties. Reasonable accommodations may be made in compliance with the Americans with Disabilities Act of 1990, and applicable, state and local law, to enable individuals with disabilities to perform the essential functions. Incumbent must be able to successfully perform all of the essential functions of the job with or without reasonable accommodation.

• Standing - Frequently
• Walking - Frequently
• Sitting - Frequently
• Reaching with Hands and Arms - Frequently
• Climb or Balance - Frequently
• Stooping, Kneeling, Crouching, or Crawling - Frequently
• Talking - Constantly
• Hearing - Constantly
• Seeing - Constantly
• Performing repetitive motions with arms or hands - Constantly
• Lifting, carrying, pushing or pulling up to 10 lbs - Constantly
• Lifting, carrying, pushing or pulling up to 25 lbs - Constantly
• Lifting, carrying, pushing or pulling up to 50 lbs - Frequently
• Lifting, carrying, pushing, or pulling greater than 50 lbs - Frequently
• Driving - None

Pay Rate: Min - $113,400 | Max - $155,950