Director, Solutions Consulting

Figma's Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible.

We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination every day, and we expect you to do the same.

This is a full-time role that can be held from one of our US hubs or remotely in the United States.

What You'll Do at Figma:

• Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
• Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
• Develop, refine, and scale core SC processes such as discovery, technical qualification, and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
• Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the AMER Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

What We're Looking For:

• 10+ years in customer-facing technical sales roles within SaaS
• 6+ years leading Solutions Consulting or Sales Engineering teams
• Proven track record of leading and growing high-performing teams across multiple time zones and coaching them toward meeting or exceeding performance expectations
• Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
• Strong cross-functional influence across Product and Customer Experience
• Strong understanding of our technical and competitive landscape
• Ability to thrive in a constantly evolving and growing environment

Nice to Have:

• Experience with MEDDICC sales qualification framework
• Prior experience managing managers
• Prior Figma, design, or development experience

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.