Director, Student Support Services

Posting Details

Posting Details

Logo Institution Black Hills State University Working Title Director, Student Support Services Posting Number NFE03204P Department BHSU-Student Support Services Physical Location of Position (City) Spearfish Posting Text

Black Hills State University invites applications for the position of Director of Student Support Services. This leadership position is responsible for the overall administration of the federally funded TRIO Student Support Services program in accordance with federal regulations, the approved grant proposal, and University policies and procedures.

The Director provides strategic and operational leadership for the program, ensuring that its goals and objectives are effectively developed, implemented, evaluated, and documented. The position selects, trains, and supervises program staff and student employees; develops and manages the annual federal grant budget; maintains accurate participant records; and prepares grant proposals, continuation applications, Annual Performance Reports, budget reports, and other required institutional and federal reports. Join Black Hills State University and help create meaningful opportunities for students to overcome barriers, achieve their educational goals, and thrive throughout their university experience.

THE SUCCESSFUL CANDIDATE:

• Will be a student-centered and collaborative leader who demonstrates strong grant-management, budgeting, supervision, communication, and organizational abilities.
• This individual will be committed to supporting student persistence and achievement while maintaining full compliance with federal grant requirements and University expectations.

KEY RESPONSIBILITIES INCLUDE:

• Coordinating, supervising, and evaluating program services and activities.
• Determining student eligibility for participation in Student Support Services.
• Advising a small caseload of students on course registration, FAFSA completion, study skills, academic planning, and related needs.
• Providing or coordinating academic, financial, career, social, and personal support based on participant needs.
• Advocating for students and ensuring equitable access and appropriate accommodations for students with disabilities and members of underrepresented populations.
• Maintaining effective systems for documenting services, evaluating program performance, and measuring progress toward grant objectives.
• Conducting follow-up with participants after they exit the program.
• Developing strong working relationships with university administrators, faculty, and staff; vocational rehabilitation and disability services counselors; community resource providers; other postsecondary institutions; professional organizations; and government officials.
• Serving as the primary liaison between program participants and campus or community partners.
• Collaborating with University personnel to connect students with appropriate academic and skill-development resources.
• Promoting Student Support Services to eligible students and increasing the program's visibility both within and beyond the University.
• Representing the program at University and community events, including events that support diversity and multicultural education.
• Participating in administrative staff meetings and University planning initiatives.
• Preparing institutional reports as directed by the Vice President for Enrollment Management.
• Performing other duties as assigned by the Vice President for Enrollment Management or designee.

REQUIRED QUALIFICATIONS:

• Master's degree
• 1 to 3 years of supervisory experience as well as progressively responsible experience in higher education, student affairs, or a related field

PREFERRED QUALIFICATONS:

• Master's degree in higher education, student affairs, counseling, business, or a related field.
• 5-7 years of progressively responsible supervisory experience.
• Previous grant writing and management experience.

SALARY RANGE:

• $62,000 - $70,000 depending on experience and qualifications.

SPECIAL COMMENTS:

• Sponsorship not available for this position.
• This position is 100% grant funded. Continued employment is contingent upon grant funding.

TO APPLY:

Applications must be made at http://yourfuture.sdbor.edu. Please attach a cover letter, resume and the names and contact information of at least three professional references. First review for this position will begin on October 5, 2026. For application assistance, please contact Human Resources at 605.642.6549. Questions specific to the position may be directed to John Allred at john.allred@bhsu.edu.

Arrangements for accommodations required by disabilities can be made by contacting Cassie Maser at 605-642-6545 or Cassie.Maser@bhsu.edu. Employment is dependent upon a satisfactory background check.

Posting Date 09/22/2026 Closing Date Open Until Filled Yes First Consideration Date 10/05/2026 Advertised Salary $62,000-$70,000 depending on experience and qualifications Duration of the Term 12 months If Other, describe duration Appointment Percent 100 Work Hours

FA & SP: 8:00am - 5:00pm

SU: 7:30am - 4:30pm

Typical Hours Worked Per Week Appointment Type Regular Faculty Status No Scope of Search External (includes Internal) If internal, define scope of search This position requires Travel If other, please indicate Department Description and Cultural Expectations

Black Hills State University is a masters-level state university with more than 3,600 students. The campus leads the region in sustainability efforts and maintains top academic programs in business (AACSB Accredited), exercise science, natural sciences, social sciences, the arts, mass communication, health sciences and education. The University, founded in 1883, is located in the northern Black Hills, a region abundant with outdoor activity and culture. Spearfish, S.D., is recognized as one of the top 10 most livable small towns in the USA and has also been recognized nationally for outdoor recreational opportunities. A second location, BHSU-RC, is in Rapid City, the state's second-largest city. BHSU, a member of NCAA Division II athletics, offers 14 sports, and has a legacy of champion rodeo teams.

Equal Employment Opportunity Statement

Black Hills State University is an Equal Opportunity Employer. Black Hills State University and the Board of Regents ensure that all employment practices are free of discrimination.

Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Intense Customer Interaction, Logic, Memory, Multiple Priorities, Pace-average, Perform calculations, Reading, Reasoning, Verbal Communication, Written Communication

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify

Physical Requirements

Please designate the physical requirements of this position Carrying, Climbing Stairs, Driving, Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Lifting light, Reaching, Repetitive Motion, Sitting for sustained periods of time, Standing for sustained periods of time, Use Both Hands, Use of Either Hand, Independently, Walking Describe any of the conditions selected

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position. Color Vision, Hearing, Near Vision, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Vaccination required due to potential occupational exposure Please describe, in more detail, any of the conditions checked above

Working Environment

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Classroom Environment, Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Where did you hear about this position?
• SDBOR Employment Site
• BHSU Website
• HigherEdJobs.com
• Chronicle of Higher Education
• SD Department of Labor
• Rapid City Journal
• Black Hills Pioneer
• Referral
• Other

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Reference List

Optional Documents

• Transcripts
• Other