Artificial Intelligence (AI), Bill of Materials (BOM), Budget Management, Business Skills, Change Control, Change Management, Cloud Computing, Communication Skills, Computer Science, Computer Software, Cost Control, Cross-Functional, Customer Relations, Customer Satisfaction, Debugging Skills, Design Failure Mode and Effects Analysis (DFMEA), Electrical Engineering, Expense Tracking, GPU (Graphics Processing Unit), Hardware Development, Infrastructure Software, Leadership, Manufacturing, Manufacturing Systems, Mechanical Engineering, Microsoft Excel, Microsoft PowerPoint, OEM (Original Equipment Manufacturer), Organizational Skills, Power BI, Problem Solving Skills, Product/Service Launch, Project Management Software, Project Planning, Project/Program Management, Quality Metrics, Risk, Smartphones, Software Development Lifecycle (SDLC), Stock Market, System Architecture, Systems Administration/Management, Systems Maintenance, Team Lead/Manager, Technical Delivery, Technical Leadership, Time Management
General Information
Req #
WD00097470
Career area:
Hardware Engineering
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Tuesday, May 19, 2026
Working time:
Full-time
Additional Locations:
- United States of America - Washington - Seattle
- United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
Description and Requirements
Lenovo's Cloud Service Provider (CSP) segment within Infrastructure Solutions Group (ISG) is seeking a Director, Technical Program Manager to lead end-to-end delivery for Tier‑1 strategic customers.
In this role, you will own the full program lifecycle-from roadmap alignment and development execution to production readiness and customer success. You will serve as the senior cross-functional leader across engineering, system architecture, manufacturing, and quality, ensuring programs are delivered on time, within budget, and at the highest quality standards.
This is a highly visible role requiring strong technical depth in server, storage, and GPU platforms, combined with executive-level communication and customer engagement skills.
Key Responsibilities
Strategic Program Leadership
- Lead full lifecycle delivery of flagship server, storage, and GPU programs for key CSP accounts
- Drive program ramp, new business wins, and execution against revenue and customer commitments
- Own executive-level customer engagement, including QBRs and ongoing partnership alignment
End-to-End Program Execution
- Manage project plans, milestones, risks, and cross-functional execution across engineering, system leads, TPMs, and manufacturing
- Drive design reviews, DFMEA/DFS validation, debug closure, and quality readiness
- Lead change management, issue resolution, and status reporting to stakeholders
Team & Operational Excellence
- Lead and develop cross-functional teams including TPM, System Leads, BOM/EC, and PJM functions
- Establish and optimize program governance, PMO processes, and risk frameworks
- Maintain systems for schedule, budget tracking, and change control
Quality, Cost & Customer Success
- Manage program budgets, cost control, and expense tracking
- Drive NPI milestones including sample builds, MP readiness, and sustaining support
- Ensure high customer satisfaction, strong QBR performance, and resolution of critical issues
Basic Qualifications:
- Bachelor's or Master's degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related field
- 8+ years of technical program management experience in server, storage, GPU, or cloud hardware environments
- Proven experience supporting Tier‑1 CSP or global OEM customers
- People leadership experience across engineering, TPM, or System Lead teams
Preferred Qualifications:
- Strong expertise in NPI, end-to-end hardware development, DFMEA/DFS, validation, and program governance
- Excellent communication skills with executive presence and customer-facing experience
- Ability to lead complex global programs and drive outcomes under tight timelines
- Strong business acumen, problem-solving, and organizational skills
- Proficiency in project management tools, Power BI, Excel, and PowerPoint
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations:
- United States of America - Washington - Seattle
- United States of America - North Carolina - Morrisville
- United States of America
- United States of America - North Carolina , * United States of America - Washington
- United States of America - Washington - Seattle , * United States of America - North Carolina - Morrisville