Director, Technical Program Management

Amkor Technology Inc

Tempe, AZ

JOB DETAILS
SKILLS
1st Level Support, 8D, Analysis Skills, Artificial Intelligence (AI), Assemblers Technology, Communication Skills, Customer Service Management, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Electronics, English Language, Federal Laws and Regulations, Korean Language, Machine Tool, Material Science, Medical Genetics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Military, Mobile Applications, Network Operations Center, Outsourcing, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Product Management, Product Planning, Product/Service Launch, Project/Program Management, Sales Management, Semiconductors, State Laws and Regulations, Strategic Planning, Team Player, Technical Delivery, Technical Leadership, Technical Presentation, Technical Support, Time Management, Vietnamese Language, Wearables, Willing to Travel
LOCATION
Tempe, AZ
POSTED
30+ days ago

Amkor Technology, Inc. (Nasdaq: AMKR) is the worlds largest U.S. headquartered OSAT and is a global leader in outsourced semiconductor packaging and test services. With a strong track record of innovation, a broad and diverse geographic footprint and solid partnerships with lead customers, Amkor delivers high-quality solutions that enable the worlds leading semiconductor and electronics companies to bring advanced technologies to market. The companys comprehensive portfolio includes advanced packaging, wafer-level processing, and system-in-package solutions targeting applications for smartphones, data centers, artificial intelligence, automobiles and wearables. For more information visit amkor.com.

Position Summary:

The Technical Program Manager (TPM) works with a team of program managers in conjunction with the account manager and customer service team in all technical aspects of the customer engagement. The TPM is responsible for first-level technical support of the customer, aids in the development of account strategy, and provides critical feedback on Amkor''s ability to align to customer packaging needs. These activities can include technical Q&A, design generation, implementation of change notices, audit preparation and participation, resolution of technical issues, technical presentations and factory visits with the customer. Amkor is seeking a qualified individual to join the team in San Jose, CA.

Essential Duties and Responsibilities:

Act as the technical point of contact for the assigned customer accounts

Guide customer packaging strategies to align with lowest cost; and best performance products to ensure customer product success in their market

Guide Amkor materials and package development roadmaps of generation products based on customer needs and requirements

Create and deliver assembly technology presentations

Coordinate customer visits for periodic Technical Review Meetings

Manage new product introductions (NPI) with Amkor factory teams

Initiate customer designs and follow-up (does not include design development)

Drive orders for tooling and substrates, etc. to ensure timely execution of NPIs of new designs

Resolve technical issues in the areas of packaging, processing, materials and enable faster and more responsive communication between customer and Amkor factory teams

Create and analyze DOEs to support customer data gathering needs on new products and simultaneously balancing Amkor resources

Customer Quality Support (drive & manage preparation and execution of audits, PCN, 8D follow-up)

Contribute to strategic customer positioning and technical alignment

Required Qualifications:

Bachelor''s Degree in Engineering, or related technical field such as Materials Science

The Technical Program Manager (TPM) should be knowledgeable in the processes, materials, and applications for semiconductor packaging. A minimum of 10 years of relevant work experience is required

The ideal candidate should have excellent program management skills, is self driven, proactive, must work with the customer on a daily basis and possess excellent problem solving skills

Demonstrated ability to communicate in both large and small groups with excellent presentation skills

Must be flexible to work within both US and Asian business hours

Proficiency with MS Office Suite (Excel, Word, and PowerPoint) is required

Proficiency with SPC, DOE, FMEA

Must be proficient in communicating in English

Preferred Qualifications:

Fluency in the Korean or Vietnamese language is a plus

Type and Amount of Travel:

Both domestic and international / 10% to 25% travel

Location:

San Jose, CA. This position has a hybrid schedule. Candidates must reside near the local Amkor office.

Amkor is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

About the Company

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Amkor Technology Inc