Director, Technology Business Operations

PitchBook Data

Seattle, WA

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JOB DETAILS

SALARY

$205,000–$275,000 Per Year

JOB TYPE

Full-time, Employee

SKILLS

Agile Programming Methodologies, Amazon Web Services (AWS), Artificial Intelligence (AI), Budget Management, Budgeting, Business Growth, Business Operations, Cadence, Cloud Architecture, Cloud Computing, Communication Skills, Computer Engineering, Computer Science, Continuous Deployment/Delivery, Continuous Improvement, Continuous Integration, Customer Experience, Data Collection, Design Evaluation, Diversity, Finance, Flexible Spending Accounts, GCP (Good Clinical Practices), Leadership, Legal, Mentoring, Metrics, Operating Systems, Organizational Development/Management, Performance Metrics, Power Amplifier, Presentation/Verbal Skills, Problem Solving Skills, Procurement Management, Product Engineering, Project/Program Management, Psychology, RFC, Reporting Dashboards, Return on Investment (ROI), Risk, Sales Pipeline, Scorecarding, Snowflake Schema, Stewardship, Team Player, Technical Analysis, Technical Delivery, Technical Leadership, Technical Operations, Technical/Engineering Design, Telemetry, Time Management, Topology, Total Cost of Ownership, Training Program, Tuition Reimbursement, Vendor/Supplier Management, Vendor/Supplier Selection

LOCATION

Seattle, WA

POSTED

30+ days ago

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other's words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

We are seeking a highly strategic, engineeringfluent Director, Technology Business Operations to operate the Office of the EVP, Technology & Engineering and amplify the impact of our technology leadership across a global Technology organization (500+ employees). You'll translate strategy into execution, run the operating cadence, and drive crossfunctional alignment so Product Engineering, Data Collection Technology, AI/ML, Enterprise Technology, and Technology Operations deliver reliably against company priorities. You will combine technical depth with program rigor - able to interrogate proposals, shape architecture decisions, and accelerate outcomes on the most important bets. Success looks like a predictable operating system, sharper portfolio choices, and visible improvements in delivery velocity and reliability.

Primary Job Responsibilities:

Strategic Leadership & Portfolio

Serve as a thought partner to the EVP, shaping priorities, sequencing big bets, and maintaining a transparent risk & decision log
Translate strategy into OKRs, KPIs, and investment theses; ensure capacity/headcount plans and budgets align to those bets
Lead annual and quarterly planning (OKRs, capacity, headcount) and ensure roadmaps across Technology & Engineering functions

Technical Program & Architecture Stewardship

Run the technical RFC process and technology review cadence; drive crisp designdoc hygiene and decision records
Partner with platform/data/ML/security leaders to ensure alignment across cloud strategy, data platforms (e.g., Snowflake), AI initiatives, and engineering metrics; elevate tradeoffs to the EVP when needed
Lead buildvsbuy with TCO/ROI, risk, and vendor diligence (with Security/Legal); oversee platform migrations and critical technical partnerships
Champion engineering health metrics (SLIs/SLOs, DORA, SPACE) and ensure telemetry informs resourcing and priority calls

Operating System & Business Rhythm

Build and run the cadence: weekly staff, technical deep dives, QBRs, leadership offsites; ensure agendas, narratives, and prereads produce decisions
Improve mechanisms that increase visibility, predictability, and accountability (dashboards, scorecards, postmortems, retros)
Partner with Technology Operations, Finance, HR, Talent, Procurement, and Program Management on budgets, hiring pipelines, vendor management, and governance

Planning, Delivery, and Risk

Maintain the enterprise technology portfolio and critical path; surface dependencies and resolve crossteam tradeoffs quickly
Oversee single point of ownership for initiatives
Ensure oversight of tier-1 incidents; ensure incident RCAs drive systemic fixes
Apply Agile, Lean, and FastFlow principles to reduce lead time and improve flow efficiency across teams

Leadership Enablement & Communications

Craft EVPlevel communications: board/exec updates, town halls, technical narratives, and customerfacing materials; ensure messagemarketmetrics alignment
Serve as a proxy for the EVP in forums and decision meetings with preagreed authority
Represent the EVP, Technology in predefined forums (e.g., initiative reviews, architecture boards) and commit to direction when proposals meet agreed criteria
Approvals: Recommend budget tradeoffs and vendor selections
Lead changemanagement initiatives in org design, hiring, and culture; model the company's values

People, Culture & Org Health

Foster belonging, psychological safety, candor, and continuous improvement; promote clear ownership and decisionmaking
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested

Skills and Qualifications:

Bachelor's or Master's in Computer Science, Computer Engineering, or similar
12+ years in technology roles (Engineering, Architecture, Product/TPM), including operating at senior levels in a 500+ employee tech org
Demonstrated ability to evaluate technical designs (cloud architecture, data platforms, AI/ML services, security posture), interrogate tradeoffs, and align to strategic outcomes
Track record running large crossfunctional programs in ambiguous environments; expert in OKR and portfolio governance
Strong working knowledge of Team Topologies and organizing technology teams at scale
Exceptional written/verbal communication and influencing skills; high EQ, professionalism, and discretion
Handson familiarity with cloud (AWS/GCP), data platforms (e.g., Snowflake), observability (SLIs/SLOs), CI/CD, and container orchestration
Experience leading technology review processes; comfort with DORA/SPACE metrics and reliability practices
Prior Chief of Staff or similar strategic leadership experience preferred
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance

Emotional Health

Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days

Social Health

Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events

Financial Health

401k match
Shared ownership employee stock program
Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

Annual base salary: $205,000-$275,000
Target annual bonus percentage: 20%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-TK1

#LI-Onsite

PitchBook appreciates and respects diversity, and as such, we are an equal opportunity employer.

About the Company

PitchBook Data

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