Director, TRIO

DEPARTMENT:

Student Services

EMPLOYMENT TYPE:Professional 10. Salary depends on education and experience. Full-time, 12-mos., benefit eligible.Unlock Exceptional Benefits at FVCC (Worth ~$25K)! You'll receive generous employer contributions towards your Health/Vision & Dental, up to 15 vacation days, 12 sick days, and 12 holidays. Plus, build your future with the Montana Teachers' Retirement System and a 403(b) match up to 7%. And that's not all - Public Loan Forgiveness plus invest in your continued education when you explore Tuition Waiver benefits for you and your dependents!

FLSA:

Exempt

SUMMARY

Assists in the development and achievement of goals and objectives of the TRIO Student Support Services program in the Student Support Center and is responsible for developing and coordinating student programming, as well assisting in the tracking and outreach of all TRIO participants.

ESSENTIAL DUTIES

• Provides visionary leadership and directs the day to day operations in the administration, management, operations, and strategic planning efforts of the TRIO program
• Develops, implements and sustains comprehensive guidance, support, and excellent customer service to students, faculty, staff and parents
• Serves in a leadership role to bring together TRIO, faculty and departments to collaborate on initiatives for students
• Promotes a culture of leadership within a collaborative, team-oriented environment; supervises, recruits, develops, motivates, and evaluates a team in alignment with job expectations, professional roles, and the College mission
• Collaborates closely with the Marketing and Admissions departments on image, recruiting, and marketing trends to appeal to customer base
• Provides a broad range of operations including, but not limited to, grant administration, budget, reporting, forecasting, and other activities related to the administration of the program
• Researches, analyzes and resolves issues that arise and addresses them proactively
• Leads in the development of a climate that promotes and supports innovation and improved services to students, faculty, and the community
• Plans and implements all TRIO related events (e.g. End of the Year Celebration)
• Develops and maintains a system of communication and outreach for TRIO participants and pro-actively outreach to students
• Recruits TRIO participants
• Monitors and tracks student performance and progress
• Evaluates and assesses TRIO programs and gather feedback and determine programs' success
• Manages the TRIO budget to ensure program objectives and activities, including budget expectations and guidelines, are being met
• Manages purchases and specific budget line items, excluding salaries and benefits
• Leads in the development and writing of future Student Support Services and/or other TRIO grants

ENGAGEMENT, ADVOCACY AND OUTREACH

• Develops strategies and incentives to increase student achievement and success
• Outreaches to students by creating and implementing student-centered programs, events and activities targeted towards first generation and/or low-income students
• Conducts outreach and recruitment of TRIO participants in collaboration with Admissions, Financial Aid, Registrar and other FVCC staff, to ensure that all students are aware of the program's objectives, services offered, and eligibility requirements.
• Develops and conducts success workshops pertaining to academic, personal and professional development, including topics, strategies, training, or skill building which model best practices in student success
• Recruits, trains, supervises, and evaluates performance for Peer Mentors
• In collaboration with Peer Mentors, tracks student mentee outcomes, including course completion, grades, persistence, and participation in campus activities and engagement
• Gives presentations in classes, to student groups and community groups

ADMINISTRATION AND ASSESSMENT

• Prepares the Annual Performance Report to include entering student data and creating reports
• Maintains accurate, organized, and detailed student management processes and procedures including student records; develop and maintain reports as assigned
• Ensures program objectives of increased retention, persistence/progress, and graduate rates are met and monitored, and minimum number of participants is served
• Ensures program objectives and activities, including budget expectations and guidelines, are aligned with federal requirements and project proposal

ACADEMIC SUPPORT In collaboration with the entire TRIO staff

• Provides pro-active, regular, consistent, individualized academic and personal support to a caseload of students over the course of their FVCC experience
• Advocates on behalf of all students, providing targeted and tailored support and services based on identified risk factors including academic, financial, and psychosocial factors with specific attention to underprepared, underserved and/or traditionally underrepresented students in higher education
• Assists students in developing individual plans for success that are goal- and action-oriented
• Monitors and tracks student performance and progress
• Maintains consistent and confidential records of individual student data, interactions, interventions and referrals
• Increases knowledge and receive training in holistic academic and personal support services and individualized coaching
• Maintains active membership and involvement in regional and national professional organizations
• Shares knowledge and best practices with entire TRIO staff
• Leads the TRIO staff meetings and completes performance evaluations for TRIO staff
• Remains current in practices, trends and research related to areas of assignment
• Attends related trainings, workshops, and professional development
• Cross trains to perform other departmental and team functions; backfills for staff as needed
• Actively participates in the development of a climate that promotes and supports innovation and efforts to continuously improve services to students, faculty, and the College
• Creates and maintains a collaborative and collegial environment with colleagues and maintains effective working relationships
• Maintains professional ethics and confidentiality of students in accordance with applicable laws and policies
• Advances the mission of FVCC by serving on or convening committees and contributing in the community in college-related activities
• Performs other duties as assigned
• Reports to the Dean of Student Success

MINIMUM QUALIFICATIONS

• Master's degree in counseling, education, sociology or related area AND
• Minimum three years administrative experience, preferably with a TRIO program AND
• Minimum of three years academic advising experience AND
• Experience working at the post-secondary level

PREFERRED QUALIFICATIONS

• Experience working with a TRIO program
• Experience with grant writing
• Experience working with disadvantaged students and people of diverse backgrounds.

KNOWLEDGE, SKILLS, AND ABILITIES

• The ideal applicant should possess a genuine ability to develop the TRIO program
• Knowledge and skill in designing, managing, or implementation in the fields of advising/intrusive coaching, counseling, student affairs, teaching, or related experience
• Ability to provide quality customer service and collaboration by creating a welcoming and supportive environment
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational culture
• Familiarity with innovative information and/or education technology systems and service that instills a data-informed approach to decision making
• Strong skills in problem solving and conflict resolution
• Ability to be flexible/adaptable in higher education setting that is fast-paced and ever-changing
• Ability to work within policies and procedures of FVCC
• Ability and willingness to serve as an ambassador for the College by interacting appropriately with the college community and community
• Ability to maintain effective and positive professional relationships
• Ability to follow and issue directions
• Demonstrated communication, technology, presentation, customer service and interpersonal skills
• Ability to work effectively with people from a variety of culturally diverse backgrounds
• Ability to intermittently work non-traditional schedules including evenings, weekends, etc.
• Ability to maintain regular and acceptable attendance levels
• Ability to maintain a high degree of confidentiality
• Ability to successfully pass a criminal background check
• Ability to respond in the event of an emergency
• This is a Medium Duty job, according to the Selected Characteristics of Occupations Defined in the Revised Dictionary of Occupational Titles, U.S. Department of Labor and Industry. Medium Duty involves exertion of 20-50 pounds of force occasionally, and/or 10-25 pounds frequently, and/or up to 10 pounds continuously to move objects.

APPLICATION PROCEDURE:

In order to be considered for this position, applicants must apply online at https://www.fvcc.edu/about/careers-at-fvcc; paper submission of applications or resume materials are not accepted for open positions. FVCC does not retain application materials for future consideration. Additionally, applicants are required to submit the following documents by uploading them to the online application:

• Letter of application indicating how you meet the minimum qualifications and detail your work experience as it relates to the position's Knowledge, Skills and Abilities; and
• A current, comprehensive resume or curriculum vitae; and,
• Unofficial transcripts for all degrees held AND/OR Professional Certifications (if more than one transcript or certification, combine and upload as one document). As a condition of employment, the successful candidate will submit official transcripts for all d degrees held and applicable certifications to FVCC HR prior hire. Only transcripts from accredited institutions will be accepted.), and
• Three professional references, with complete contact information, must be provided on the application form. Professional references must be individuals most familiar with applicant's work experience, skills, and work behaviors and supervisory experience. Do not list family and friends for professional references.

EMPLOYMENT VERIFICATIONS, REFERENCE CHECKS AND CRIMINAL BACKGROUND CHECKS: Prior to any offers of employment, FVCC conducts thorough employment verifications and reference checks and may contact organizations and individuals not listed on an applicant's application or resume. Additionally, FVCC conducts post-offer criminal background checks.

EQUAL EMPLOYMENT OPPORTUNITY: FVCC is an equal opportunity employer. It is FVCC's policy that all individuals are entitled to equal employment opportunities regardless of race, color, religion, creed, political ideas, sex, gender identity, sexual orientation, age, marital status, veteran's status, service in the uniformed services as defined by state and federal law, physical or mental disability, national origin or ancestry except as authorized by law. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs, as required by federal and state laws.

FVCC BOARD POLICY: The FVCC Board Policy Manual is available to review at https://www.fvcc.edu/about/board-administration/board-of-trustees/board-policies

REASONABLE ACCOMMODATIONS FOR PERSONS WITH DISABILITIES: FVCC provides reasonable accommodations upon request to qualified individuals with disabilities during all phases of employment including the application and selection process. No applicant will be penalized as a result of such a request.

VETERANS' PREFERENCE ACT: Preference applies in hiring and provides a uniform method by which special consideration is given to qualified Veterans. Veterans' Preference laws do not, however, guarantee Veterans a job, nor do they give Veterans' preference in internal actions such as promotion, transfer, reassignment, and reinstatement. Applying for a preference is voluntary and that all information related to a preference is confidential and used only during the hiring process; the information will be maintained in a separate confidential file. To claim Veterans' Preference, you must complete the Veterans' Preference Form (form is available at https://www.opm.gov/forms/pdf_fill/SF15.pdf) and email it along with document(s) that verify your eligibility for employment preference to HR@fvcc.edu. Claims for Veterans' preference must be received by Human Resources prior to position closing date.

WINDFALL ELIMINATION PROVISION: Based on the Windfall Elimination Provision, FVCC employment may not be covered by Social Security. To learn more about the Windfall Elimination Provision click https://www.ssa.gov/pubs/EN-05-10045.pdf.