Director, U.S. Commercial Communications

Sr. Director, U.S. Commercial Communications - Stamford, CT

At PMI U.S., we are building a modern nicotine business-focused on helping make a future without cigarettes a reality in America. As the U.S. businesses of Philip Morris International, we are investing in new products, science, and capabilities to provide the approximately 25 million legal‑age adults who still smoke with better alternatives.

Our approach is rooted in innovation, responsible marketing, and a growing U.S. footprint that spans manufacturing, technology, and commercial operations across the country.

That creates real opportunity. You'll have the space to take ownership, develop new ideas, and contribute to work that is shaping our business and the category. We're looking for people who are curious, collaborative, and motivated by progress-because the scale of what we're building creates room to grow in different directions.

Our U.S. headquarters in Stamford, Connecticut, is at the center of it all-just steps from the Metro‑North station with direct access to New York City, and connected to a national network of teams driving impact across the country.

About the Role:

The Senior Director, Commercial Communications for PMI U.S. leads the strategic development and execution of communication initiatives that support the company's commercial objectives. This role oversees all external communications, including all earned, owned and paid support. The ideal candidate is a visionary communicator with deep experience in commercial strategy, stakeholder engagement, and cross-functional leadership. Prior experience within a regulatory setting or regulated industry is preferred, though not required.

Your Day to Day:

Strategic Leadership

• Develop and lead a comprehensive commercial communications strategy aligned to business priorities and growth objectives
• Serve as the strategic communications partner to commercial leadership, shaping positioning and narrative

Integrated Planning & Execution

• Lead the development and delivery of integrated communications plans for commercial initiatives, including product launches, market expansions and category education initiatives, with strict adherence to regulatory and corporate guidelines
• Oversee message development, positioning, and consistent tone and voice across all commercial communications channels
• Guide the creation of content across paid, earned, shared, and owned platforms, ensuring impact and alignment

Media & External Engagement

• Oversee proactive and reactive media relations for all commercial initiatives, including executive visibility and thought leadership
• Lead coordination with agencies partners and external stakeholders to drive reach, credibility, and relevance

Internal Alignment & Stakeholder Management

• Collaborate closely with cross-functional partners-including marketing, sales, regulatory, operations, legal, and executive leadership-to ensure clear, consistent, and effective communications
• Lead internal communications tied to commercial operations, including leadership updates, key initiatives, and organizational changes

Team Leadership & Capability Building

• Build, lead, and develop a high-performing commercial communications team, fostering a culture aligned with PMI DNA
• Serve as a member of the U.S. Communications Leadership Team, contributing to broader function strategy and direction

Innovation & Future Ways of Working

• Drive the integration of AI and digital communication workflows, in line with PMI's AI Governance Plan and Generative AI prompting standards
• Identify new tools, approaches, and channels to strengthen speed, precision, and effectiveness of communications

Who we're looking for:

• Bachelor's degree in Communications, Marketing, Business Administration, or related field (Master's preferred).
• Minimum of 15 years of progressive experience in corporate and/or consumer communications, with at least five years in a senior leadership role.
• Experience in commercial or product-focused environments, preferably in industries such as consumer goods, healthcare, or technology.
• Strategic thinking with a strong understanding of commercial business drivers.
• Exceptional written and verbal communication skills.
• Strong strategic planning, organization, and media relations capabilities.
• Proven ability to manage complex, cross-functional projects within a matrixed organization.
• Ability to influence and collaborate across all levels of the organization.
• Experience with digital communication platforms and analytics tools.
• High emotional intelligence and adaptability in fast-paced environments.
• Leadership and team development skills.
• Fluent in English.
• Legally authorized to work in the U.S.

What we offer

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

Annual Base Salary Range: $280,000-$350,000

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

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