This role requires effective communication, organizational skills and the ability to delegate tasks and responsibilities. This person will have to be a self-starter with a flexible schedule, strong time-management ability and the capacity to motivate others. It requires a genuine servant spirit and natural hospitality gifts to effectively empathize with guests. Infectious enthusiasm is a must along with the ability to make quick decisions and communicate quickly, clearly and professionally.
- To create and execute an Operations strategy that ensures excellence enabling growth at scale
- Coaching and fostering positive behaviors and work ethic of all Leaders and Team Members who work Front of House or Back of House
- Coaching, evaluating, providing feedback and accountability on a daily basis
- Keep the team focused on our vision and core values
- Ensure all cash management procedure must be strictly adhered to
- Consistent and deliberate development of Leaders
- Focus on systematically and effectively communicating all business goals and success factors to Team Leaders and Team Members
- Ensure that our guests have a remarkable experience
- Steward the organization in all aspects
Work a minimum of 40 hours per week
Allocate at least 5 hours per week to planning, scheduling, “other” responsibilities
Work schedule
- Day shift
- Night shift
- 8 hour shift
- 10 hour shift
- 12 hour shift
- Weekend availability
- Overtime
Benefits
- Flexible schedule
- Paid time off
- Employee discount
- Paid training
- Other