DISABILITY ACCESS POINT OUTREACH ASSISTANT

DISABILITY ACCESS POINT OUTREACH ASSISTANT

Salary

$50,673.00 Annually

Location

River Place, 2309 Euclid, Des Moines, IA

Job Type

Grant Funded

Job Number

26-1124

Department

Polk County Behavioral Health & Disability Services

Opening Date

06/23/2026

Closing Date

7/9/2026 11:59 PM Central

FLSA

Non-Exempt

Bargaining Unit

N/A

Hours

Tuesday-Sat, hours will vary

Bargaining Unit

AFSCME/Clerical

Salary Grade

5

Location

River Place

• Description
• Benefits

Under direct supervision, performs outreach activities to support the Disability Access Point District 5 community initiatives.

Illustrative Examples of Work

• Coordinates tabling events, special events, and disability-focused programing to promote community engagement and increase awareness of available services and supports.
• Identifies relevant community events, fairs, conferences, and outreach opportunities; completes registration and ensures event coordination for successful outreach.
• Orders, organizes, and maintains event supplies, outreach materials, and promotional items to support consistent and professional public engagement.
• Plans and organizes special events designed to bring in speakers, trainers, and subject matter experts on disability-related issues.
• Develops event schedules, prepares materials, and ensures accessible and inclusive event environments.
• May be responsible for recording and transcribing meeting minutes; maintains a variety of records and files; performs data entry of related information.
• Provides accurate program information and assists the general public; directs callers to appropriate personnel, ensuring a welcoming, courteous, and efficient experience for callers.
• Collaborates with team members across the department to support administrative tasks.
• Performs related duties as assigned.

Required Knowledge, Skills and Abilities

• Knowledge of event planning principles, community outreach, and public engagement practices.
• Knowledge and ability to maintain departmental policies, procedures, goals, objectives, and standards.
• Knowledge of procurement processes for ordering supplies, promotional materials, and event-related equipment.
• Knowledge of communication and marketing practices for conducting outreach activities.
• Proficiency in typing and data entry with high accuracy and speed.
• Ability to plan, organize, and coordinate tabling events, special events, and community presentations from concept to completion.
• Ability to communicate effectively with diverse audiences, including individuals with disabilities, caregivers, providers, and community members.
• Ability to uphold confidentiality and maintain respectful, inclusive interaction with all participants.
• Ability to establish and maintain effective working relationships with other County employees, representatives of other agencies, and the general public, fostering a collaborative and professional work environment.

Training and Experience

• Graduation from high school or equivalent education, and
• One years of experience in customer service or public relations, or
• Any equivalent combination of training and experience that will have provided the required knowledge, skills, and abilities.

Special Requirements:

• A criminal background check is required.
• A drug screen is required prior to final offer of employment.
• A valid State of Iowa driver's license is required.
• HIPAA training is required upon hire and annually.
• Mandatory Reporters of Child/Adult Abuse training is required within six months of hire and every three years thereafter.

This position is state-funded and is therefore contingent upon the continued availability of funding. If funding is reduced or discontinued, positions are subject to elimination.

Click below for a detailed overview of our benefits package.

Polk County Employment Benefits

Employer Polk County

Address 111 Court Avenue Suite 390 Human Resources

Des Moines, Iowa, 50309

Phone 515-286-3200

Website https://www.governmentjobs.com/careers/polkia