Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources
Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?
Disaster Recovery Technician
$18.00 - $20.00 per hour based on experience
This is a full-time, hands-on field position in the property damage restoration industry. Our teams help property owners recover from emergencies like fires, floods, and storms. We offer on-the-job training, making it an excellent opportunity to build a long-term career.
Emergency Response: Promptly respond to property-damaging events, prioritizing safety, structural preservation, and customer care.
Damage Assessment: Survey damage, conduct moisture inspections, and thoroughly record and evaluate the condition of the property and its contents.
Mitigation & Repairs: Set up specialized drying equipment, perform demolition of damaged structural components using hand or power tools, and apply water mitigation and mold remediation techniques.
Documentation: Use software or operating systems (like RMS) to record data, take photographs of the job site, and manage daily job notes.
Customer Service: Interact directly with affected homeowners, answering questions and ensuring they feel supported during a stressful time.
Paid IICRC certification available
Competency – Knowledge, Skills and Abilities:
Knowledge of technology (iPhone, iPad, computer)
Customer Service Skills
Ability to learn and operate our primary operating systems: RMS, Xactimate, Moisture Mapper, and additional systems as requested
Ability to create documents
Ability to answer and communicate with customers over the phone and face to face
Ability to work independently and / or with a team
Ability to participate in an on-call schedule
Ability to work within hazardous environments safely
Ability to operate a company vehicle safely
Maintain a level of confidentiality
Preferred Education and Experience:
High School Diploma or GED
Customer Service experience
1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
Constantly move about job sites; stairs, walkways, roofs, crawl spaces
Occasionally requires a ladder to complete jobs
Must be able to communicate and converse with customers over the phone and face to face
Frequently will lift up to 60lbs
Ability to safely operate a company vehicle
Reasonable Accommodation for Disability:
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Compensation: $18.00 - $20.00 per hour
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Numbers & Facts
Location
Williamsburg, Virginia
Skills
Apple iPadunmatched
Apple iPhoneunmatched
Cellular Telephoneunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Experienceunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Disaster Recoveryunmatched
Documentationunmatched
Emergency Responseunmatched
Establish Prioritiesunmatched
Hand Toolsunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Licensingunmatched
On Callunmatched
Operating Systemsunmatched
Remodelingunmatched
Team Playerunmatched
Training/Teachingunmatched
Vision Planunmatched
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