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Disbursements Lead

eTeam Inc.

Nashville, TN

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JOB DETAILS
SALARY
$60–$65 Per Hour
SKILLS
Accounting, Accounts Payable, Automation, Banking Services, Billing, Cash Flow, Check Processing, Communication Skills, Continuous Improvement, Cross-Functional, Disbursements, Documentation, ERP (Enterprise Resource Planning), Entertainment and Media, External Audit, Failure Analysis, File Management, Finance, Financial Trend Analysis, Integration Testing, Internal Audit, Leadership, Maintain Compliance, Mentoring, Metrics, Multiplatform/Cross-Platform, Onboarding, Operations Management, Oracle Fusion Middleware, Past Due Accounts, Payment Processing, Performance Metrics, Problem Solving Skills, Process Development, Procure to Pay/Purchase to Pay (P2P), Reconciliation, Regulations, Rentals, Reporting Dashboards, Risk, Root Cause Analysis, Sarbanes-Oxley Act (SOX), Standard Operating Procedures (SOP), Structured Analysis, Systems Administration/Management, Tax Reporting, Third-Party Payer, Time Management, Treasury, Treasury Management, Willing to Travel
LOCATION
Nashville, TN
POSTED
25 days ago
Disbursements Lead
Location: Nashville, TN — on-site five days per week; occasional travel to key office locations required
Duration: 06 Months

JOB DESCRIPTION
Position Overview
  • Our global Procure-to-Pay organization processes high volumes of payments across multiple business units and geographies, and is undertaking a major ERP consolidation to unify operations on a single platform.
  • We are seeking an experienced Director or VP-level Disbursements Lead to stabilize and optimize our global payment operations during a critical ERP consolidation period.
  • This role is responsible for ensuring accurate, timely, and compliant payment execution across multiple ERP platforms as we migrate to a single ERP system over the next nine months.
  • The ideal candidate brings deep expertise in payment processing, disbursement controls, banking and treasury integration, and cross-functional problem-solving within a large, complex global organization.
Key Responsibilities
Payment Operations & Execution
  • Oversee end-to-end disbursement operations including payment runs, ACH, wire transfers, check processing, direct debits, and virtual card payments across multiple ERP environments
  • Ensure accurate and timely payment execution in alignment with vendor payment terms, cash flow objectives, and internal controls
  • Manage payment exception queues, payment holds, and failed payment resolution — driving root cause analysis and systemic fixes to reduce recurrence
  • Partner with Treasury, Banking, and Finance to manage payment file transmissions, bank connectivity, and electronic payment format requirements across geographies
  • Oversee year-end 1099 reporting and tax-withholding requirements for disbursements, ensuring accurate, complete, and timely filings
ERP Migration & Systems
  • Serve as the disbursements subject matter expert for the ERP consolidation — representing global payment processing requirements in system design, configuration, integration testing, and go-live readiness
  • Oversee payment-related data integrations between legacy ERPs, the Oracle Fusion target platform, banking systems, and third-party payment providers
  • Identify integration gaps or configuration issues impacting payment accuracy, timing, or bank connectivity and drive resolution with Technology and project teams
  • Lead disbursements stabilization activities post go-live, including monitoring payment exception queues, reconciliation breaks, and banking connectivity issues
Controls, Compliance & Risk
  • Establish and enforce disbursement controls including segregation of duties, and positive pay processes
  • Ensure SOX compliance across all payment processes, maintaining complete documentation and audit trails for internal and external audit requirements
  • Collaborate on cross-functional processes to manage fraud prevention controls including bank account validation, duplicate payment detection, and OFAC screening for outgoing payments
  • Partner with the Process & Compliance team to monitor and remediate control deficiencies identified through audits or self-assessments
Aged & Delinquent Payment Resolution
  • Own the resolution of delinquent and aged payment issues across all business units — including rent, talent, payroll-adjacent, and recurring payment processes
  • Conduct structured root cause analysis on payment failures, recurring errors, and ERS (evaluated receipt settlement) processing issues
  • Partner with Invoicing, Vendor Onboarding, and business unit stakeholders to resolve upstream issues driving payment delays
  • Track remediation progress against defined targets and deliver regular reporting to leadership on delinquent payment status and trends
Reporting, Dashboards & Continuous Improvement
  • Define and monitor key disbursement KPIs including payment cycle time, on-time payment rate*** exception volumes, delinquency metrics, and payment error rates
  • Design and deliver executive-level dashboards providing real-time visibility into payment status, aging, and compliance across all business units and geographies
  • Identify process inefficiencies, automation opportunities, and control gaps, and lead redesign efforts to optimize payment operations
  • Maintain and continuously improve SOPs and training documentation for disbursement processes
Team Leadership
  • Lead, mentor, and manage a globally distributed disbursements team across Budapest, Nashville, and other locations
  • Set clear performance expectations, drive accountability, and develop team capabilities to support both steady-state operations and ERP migration demands
  • Foster a culture of accuracy, controls-consciousness, and continuous improvement across the disbursements function
Required Qualifications
  • Bachelor's degree in Accounting, Finance, Business, or a related field
  • 10 years of progressive AP/PTP experience with a focus on disbursements and payment operations, with at least 4 years in a Director or VP-level role
  • Hands-on experience with Oracle Fusion Payments module
  • Hands-on experience managing payment operations across multiple ERP platforms simultaneously
  • Deep expertise in payment methods (ACH, wire, check, virtual card), bank connectivity, and payment file formats
  • Strong knowledge of disbursement controls, SOX compliance, and fraud prevention practices
  • Proven experience managing or contributing to an ERP migration from a payments perspective
  • Experience leading large, globally distributed teams
  • Excellent analytical, root cause analysis, and executive communication skills
Preferred Qualifications
  • Familiarity with ERS (evaluated receipt settlement) and recurring payment processes
  • Experience with Treasury Management Systems (TMS) and banking portal integrations
  • Knowledge of global payment regulations and cross-border payment requirements
  • Media, entertainment, or large enterprise industry background
  • Experience in a global shared services or GBS environment

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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