The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to. Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs to avoid penalties, daily.
RB Global (NYSE: RBA)
RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.
The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.
2-4 years of experience working in an office environment.
Proficiency with Microsoft Excel.
Fluent verbal and written communication skills in English.
Organized, detailed-oriented and able to multi-task in a fast-paced environment.
Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.
Experience working with ERP systems, Oracle is a plus.
Good analytical and problem-solving skills
Customer service orientated
Excellent written and verbal communication skills
Excellent time management skills to be able to meet strict deadlines
Advanced Excel skills (Macros, Pivot Tables, and V-Lookup).
Ability to work in a hybrid setting (3 days/week in office)
Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
Prepare aging detail to invoice providers upon request
Organize and collate manual remittances and invoices to mail to providers, daily
Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution
Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat
Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors
Buyer Services with same day broker requests and/or refunds
Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
Finance with reviewing and processing reoccurring compliance rebates
Legal with pulling detail for Provider and Buyer investigative requests
Treasury with research, follow-up, processing and reissuing of payments requests
Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests1
Identify and communicate timely settlement and system issues with co-workers, management, and BT services
Document and maintain up-to-date processes and procedures for department responsibilities
Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management
Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
Prepare aging detail to invoice providers upon request
Organize and collate manual remittances and invoices to mail to providers, daily
Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog, by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution
Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat
Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including willingness to explain data and findings to auditors
Buyer Services with same day broker requests and/or refunds
Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
Finance with reviewing and processing reoccurring compliance rebates
Legal with pulling detail for Provider and Buyer investigative requests
Treasury with research, follow-up, processing and reissuing of payments requests
Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests1
Identify and communicate timely settlement and system issues with co-workers, management, and BT services
Document and maintain up-to-date processes and procedures for department responsibilities
Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management
| Location | Westchester, IL |