Agency Adult Correction Division COO - OPS - Correction Enterprises
Job Classification Title: Maintenance/Construction Technician III (S) Position Number: 60076819 Grade: NC09
About Us
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Description of Work
This position installs, services, and maintains commercial dishwashers and chemical dispensing equipment used for detergents and other products from the Correction Enterprises Janitorial Products Plant. The primary customers are NCDAC Prisons, as well as state, county, and school facilities in the northwestern region of North Carolina. Daily travel with occasional overnight stays is required.
Key Responsibilities
• Training kitchen staff and offender operators on proper equipment use • Troubleshooting dish-detergent systems • Responding to service requests or product-related issues • Inspecting connected dishwashers for efficiency • Maintaining detailed service records • Submitting required reports to designated personnel
Experience and Skills
Experience in customer service is required, along with the ability to service commercial dishwashing and chemical dispensing equipment. This includes replacing parts such as pumps, motors, timers, circuit boards, and piping components. The role also involves installing and maintaining chemical dispensers, requiring knowledge of pumps, fittings, detection probes, and electrical connections.
Knowledge, Skills, and Abilities/Management Preferences
Salary Range: $39,671 - $69,426
The Knowledge Skills and Abilities/ Management Preferences are not required. Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. Applicants who possess the following skills are preferred:
• Considerable knowledge of the methods, practices, and materials used in general maintenance and repair of equipment and machinery. • Skill in the use of tools required in various technically complex trades. • Ability to read electrical diagrams. • Physical strength sufficient to perform heavy physical tasks for extended periods of time.
About Correction Enterprise
The Correction Enterprises division is committed to providing technical and behavioral job training to offenders, aiming to enhance their skills and increase their chances of successful reintegration into society upon release. They achieve this goal by operating a self-sufficient business that mirrors a real-life work environment, which exposes offenders to practical work experience, and helps them develop positive work ethics and attitudes. This is done at no cost to North Carolina taxpayers, making it a sustainable and valuable program for offenders and the community alike.
Compensation & Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.
Supplemental and Contact Information
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DAC: https://www.dac.nc.gov/.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application.
The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Veterans' and National Guard Preference
Applicants seeking Veterans Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DAC is committed to the full inclusion of all qualified individuals. As part of this commitment, DAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Note to Current State Employees
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and two (2) years of progressive experience in the assigned trade areas; OR
An equivalent combination of education and experience.
Necessary Special Qualification
May require current certification by the Environmental Protection Agency as a Type I, II, III or Universal technician as required by Title 40, Code of Federal Regulations Part 82, Subpart F.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter
Gabriel Michael Earley Email: recruiters@dac.nc.gov