Dispatch & Communications, Campus Police

Asheville-Buncombe Technical Community College

Asheville, NC

JOB DETAILS
SALARY
$40,140–$40,644 Per Year
SKILLS
Accidental Death and Dismemberment (AD&D), CAD/CAM (Computer-Aided Design/Computer-Aided Manufacturing), Community Development, Data Entry, Dental Insurance, Diversity, Emergency Procedures, Emergency Response, Emergency Services, Equal Employment Opportunity (EEO), Establish Priorities, File Maintenance, High School Diploma, Higher Education, Human Resources, Information Technology & Information Systems, Law Enforcement, Life Insurance, Medical Genetics, Medical Records, Microsoft Office, Military, Pharmacy, Public Administration, Public Safety, Retirement Plan, Surveillance, Team Player, Technical Support, Training/Teaching, Training/Teaching Curriculum, Vision Plan
LOCATION
Asheville, NC
POSTED
30+ days ago

Posting Details

Position Summary Information

Position Title Dispatch & Communications, Campus Police Position Type Full Time Regular Annual Schedule 12 months Expected Work Schedule Variable Anticipated Days Variable Anticipated Hours Variable Anticipated Hours per Week 40 Work Location A-B Tech Main Campus Job Description Summary

The police dispatcher provides support to A-B Tech Police Officers in their efforts to maintain a safe and secure environment. The primary function is to receive emergency and non-emergency calls, quickly determine what services are needed, and direct the appropriate number of police units to the scene. Dispatchers work closely with Emergency Services, College Administration, and the public. These services will meet the highest level of approval and the candidate will constantly strive to anticipate the needs of the Community College.

Duties

  1. Maintains complete confidentiality with regard to all campus information no matter the source, content, or how the information is acquired.

  2. Utilizes technology such as computers, radio systems, telephones, and other equipment for campus police.

  3. Monitors surveillance cameras and dispatches police officers accordingly.

  4. Maintains a central file for vehicle parking registrations and violations for staff and students and posts ticket charges to student accounts.

  5. Maintains an updated list of campus extensions, campus personnel, campus activities, and emergency procedures.

  6. Receives and responds to emergency and non-emergency calls, processes and evaluates information received, prioritizes calls and dispatches required units.

  7. Monitors and coordinates police unit activity and assignments via police radio frequencies.

  8. Maintains status and locations of police personnel.

  9. Creates and maintains automated logs of public safety communications activity in CAD & RMS.

  10. Accesses and enters sensitive data in local, state, and national databases as necessary for investigative purposes.

  11. Keeps informed of departmental regulations, policies, and procedures.

  12. Contributes to the College Vision, Mission, Values, and RISE statement.

  13. Supports workforce diversity in all its aspects.

  14. Performs other job-related duties as assigned

Minimum Requirements (Applicant must meet all of the minimum requirements)

  1. Must have a minimum of a High school diploma or equivalent;

  2. Must have experience working in emergency communications;

  3. Must have experience working with Microsoft Office;

  4. Must be at least 18 years of age;

Preferred Qualifications

  1. One year of full-time or equivalent experience with an NC law enforcement agency;

  2. DCI Certification;

  3. AAS Degree;

  4. North Carolina Law Enforcement Telecommunicator Certificate;

  5. Notary Public;

  6. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language;

Special Instructions to Applicants

Applicant Should:

  1. Read the following before submitting the Application:
  • Application Selection Process
  • Technical Support Tips
  1. Upload Required Documents:
  • When applicable, upload the relevant transcript that correlates to the degree requirement in the minimum requirement or preferred qualifications with in the job posting. The transcript must show the individual courses taken and the degree that is conferred or awarded.

PLEASE NOTE: DIPLOMAS OR A COPY OF DEGREE IS NOT ACCEPTABLE INSTEAD OF TRANSCRIPT

If selected for hire:

  • If selected for hire, official sealed transcripts from an institution accredited by an accrediting agency recognized by the US Department of Education are required to be received a minimum of two business weeks before the first day of work.
  • Transcripts outside of the United States, must be accompanied by an evaluation completed by a NACES recognized agency and received by Human Resources at least two weeks prior to the first day of work.

PLEASE NOTE: FAILURE TO COMPLY MAY RESULT IN THE WITHDRAWAL OF THE JOB OFFER.

Why Should I Work at A-B Tech?

A-B Tech is nestled in the mountains of Western North Carolina and has served as the regions premier two-year college since our establishment in 1959.

With four locations, the College service area includes Buncombe and Madison Counties. We are a family of approximately:

  • 10,000 curriculum students
  • 14,000 continuing education students
  • 1,100 faculty & staff

We offer an array of programs to meet local workforce needs which culminate in:

  • 71 degrees
  • 30 diplomas
  • 122 certificates

A-B Tech is indicative of the modern comprehensive community college providing innovative educational programming and collaborative community development.

If you are dedicated to student and community success, then we invite you to explore employment opportunities at A-B Tech. We hope you will consider joining the A-B Tech Trailblazer family!

A-B Tech Welcoming Culture (R.I.S.E)

A-B Tech commits to demonstrating an inclusive and welcoming culture of Respect, Integrity, and Support for Everyone.

This is evident by our RISE Committee, the Trailblazer RISE Award, and annual RISE projects including the Welcoming Classroom, Appreciative Advising, and more!

A-B Tech is looking for:

A person who shares our commitment to sustaining a workplace that offers equal employment opportunity for applicants and employees without discrimination based on race, color, national origin, citizenship, religion, sex, sexual orientation, gender identity or expression, pregnancy, disability genetic information/medical history, age, and/or veteran/military status. In addition, the College prohibits discrimination based on any characteristic or condition protected by law, but not specifically mentioned here.

Position Summary

Posting Detail Information

Review Date: (Application should be submitted by 8:00 a.m. EST on this date for consideration) 06/04/2026 Start Date 07/01/2026 Keep Open Until Filled Yes Salary or Hourly Pay Range (Salary is Non-Negotiable) $40,140 - $40,644 Total Compensation

Your total compensation goes beyond this maximum salary. Your A-B Tech benefits represent nearly 30% of your total compensation.

The total compensation for this position includes an 24.67% employer contribution to a defined pension plan, contributions towards medical and dental policies and fully funded life insurance / accidental death & dismemberment policy.

Benefits Summary

Medical and Pharmacy Plan

Dental Plan

Vision Plan

Flexible Spending Accounts

Short and Long Term Disability

Death Benefits

Life Insurance

Supplemental Policies

Professional Liability

Vacation Leave up to 26 days per year

Sick Leave of 12 days per year

Holiday Leave

All required protected leaves plus: Civil, Bereavement, Parental, Community Service, Maternity/Paternity, Shared, Educational, Military

Tax-sheltered Supplemental Retirement Plans

Tuition Reimbursement Plan

State Employees Credit Union membership

Employee Assistance Network

Annual Flex Benefit

Alternative Work Schedules

Longevity Pay

Educational Attainment

Personal Observance Leave (2 days)

Questions

A-B Techs Human Resources (HR) department is located on the main campus at the Sunnicrest House. This beautiful Tudor-style Historic house served as a private residence for guests of the Vanderbilt family for the first century of the homes life. Today you will find a professional HR family that is dedicated to ensuring all employees and applicants receive fast and accurate answers, compassion, fairness, and kindness from Monday through Friday 9:00 am 5:00 pm. To ensure a prompt hiring process, please read the application directions located on the HR website. For questions, you may email us at hr@abtech.edu.

We look forward to welcoming you to our A-B Tech family!

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • How did you learn of this employment opportunity?
  • A-B Tech's Current Employee

  • A-B Tech's Former Employee

  • A-B Tech's Job Board

  • A-B Tech's Job vacancy via e-mail

  • A-B Tech's Website

  • Family Member or friend

  • Higher Ed Jobs

  • Historically Hispanic Colleges and Universities

  • Indeed

  • Job Fair

  • Mountain Xpress

  • North Carolina Works

  • North Carolina Community College System Job Board

  • Other

  • Western North Carolina (Human Resources Association)

  • Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

  • Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

(Open Ended Question)

    • Applicant, it is important that you read the Special Instructions to the Applicants to ensure you follow the required guidelines. If you do not, you run the risk that your application will be disqualified automatically. The Special Instructions to the Applicants is located on this job announcement. Did you read and understand the Special Instructions to the Applicants in its entirety?
  • Yes

  • No

    • Before submitting your application, did you state clearly in your cover letter and application how you meet each minimum requirements and how you meet any of the preferred qualifications within the job announcement?
  • Yes

  • No

    • If an unofficial transcript is required for this position, it must be attached to your application or otherwise your application will be disqualified. Did you upload the appropriate unofficial transcript to your application?
  • Yes

  • No

  • Transcript is not required for this job

    • Do you have a minimum of a High School diploma?
  • Yes

  • No

    • Do you have experience working in emergency communications?
  • Yes

  • No

    • Do you have experience working with Microsoft Office?
  • Yes

  • No

    • Are you at least 18 years of age?
  • Yes

  • No

    • Do you have one year of full-time or equivalent experience with a NC law enforcement agency?
  • Yes

  • No

    • Do you have a DCI Certification?
  • Yes

  • No

    • Do you have an AAS Degree?
  • Yes

  • No

    • Do you have a North Carolina Law Enforcement Telecommunicator Certificate?
  • Yes

  • No

    • Do you have your Notary Public commission?
  • Yes

  • No

    • Are you proficient in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language?
  • Yes

  • No

Applicant Documents

Required Documents

  • Cover Letter

Optional Documents

  • Unofficial Transcripts
  • Other Document
  • Veterans Preference, if applicable
  • Resume
  • Letter of Recommendation 1
  • Letter of Recommendation 2
  • Certifications
  • License(s)

About the Company

A

Asheville-Buncombe Technical Community College