Administrative Skills, Billing, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Establish Priorities, Fleet Management, Life Insurance, Logistics, Multitasking, Operational Support, Organizational Skills, Problem Solving Skills, Service Delivery, Vehicle Fleets, Vision Plan
Dispatch & Fleet Coordination Specialist
zTrip — North America’s Largest Taxi Transportation Provider
zTrip is seeking a dependable and detail-oriented Dispatch & Fleet Coordination Specialist to support nightly fleet operations. In this role, you will oversee real-time dispatch activity, coordinate driver assignments, and provide ongoing support to both drivers and customers to ensure smooth and efficient service during evening hours.
This fast-paced position requires strong communication skills, quick decision-making, and the ability to manage multiple priorities throughout your shift.
What You’ll Do as a Dispatch & Fleet Coordination Specialist:
- Assign drivers based on trip demand, availability, and scheduling needs
- Monitor active trips and quickly resolve routing, service, or operational issues
- Communicate route updates, trip changes, and instructions clearly to drivers
- Maintain accurate dispatch logs, trip records, and operational documentation
- Provide administrative support during evening hours, including customer and billing assistance
- Collaborate with operations and customer service teams to ensure seamless service delivery
What We’re Looking for as a Dispatch & Fleet Coordination Specialist:
- Experience in dispatching, logistics, transportation, fleet coordination, or a related field preferred
- Strong communication, organizational, and multitasking skills
- Ability to stay calm, focused, and solution-oriented in a fast-paced environment
- Effective decision-making and prioritization abilities
- Professional communication with drivers, customers, and internal teams
- Familiarity with dispatch or fleet management systems is a plus
- Valid driver’s license required
What We Offer as a Dispatch & Fleet Coordination Specialist:
- Competitive compensation
- Medical, dental, vision, and life insurance
- Paid Time Off (PTO) and paid holidays
- 401(k) with company match
- Career growth and advancement opportunities
Keep Evening Operations Running Strong
Join zTrip and play a key role in keeping our evening transportation services operating efficiently. If you enjoy real-time problem-solving and thrive in a coordination-focused role, we’d love to hear from you.
Apply today and help keep our cities moving with zTrip.