Dispatch Operator

Job Description:

Now Hiring Dispatch Operator

Dothan, AL

Pay Rate: $14.00 - $15.00 per hour

Training Schedule: Monday-Friday | 7:00 AM - 3:00 PM for approximately 3-4 weeks

Regular Schedule: 2:00 PM - 10:00 PM

Headset On. Game Face Ready. Let's Go

"Working through Staffmark allowed me to connect with a company that valued my contributions. The experience enhanced my ability to manage client relationships effectively." Inside Sales Associate

Dial up your career-apply now and let's talk.

Great conversations drive great results. Join us as a Dispatch Operator and use your communication skills to build relationships, close deals, and grow your career.

Education Requirements

• High school diploma or GED preferred
• Strong computer skills required
• Excellent typing and data entry abilities

Experience Requirements

• Minimum 2 years of administrative, dispatch, call center, or customer service experience required
• Professional telephone etiquette and communication skills
• Experience handling multiple tasks in a fast-paced environment
• Strong organizational and problem-solving abilities
• Ability to work independently and maintain confidentiality
• Reliable attendance and flexibility to work assigned schedules

Job Duties

• Answer incoming calls and provide exceptional customer service
• Route calls, messages, and emergency notifications according to client protocols
• Transfer calls and document customer interactions accurately
• Monitor business email accounts and route communications appropriately
• Perform clerical duties including typing, proofreading, filing, faxing, and copying
• Maintain client and customer information confidentiality
• Enter daily reports, charges, and account information into company systems
• Review, edit, and maintain records and documentation
• Restock office supplies, workstations, bathrooms, and kitchen areas
• Remove trash and help maintain a clean work environment
• Attend staff meetings and support operational needs as assigned

Benefits:

• Competitive Weekly pay you can count on.
• Good Insurance(yep, medical, dental, vision,+ life ).
• Optional 401(k)-because your future you will thank you.
• Growth potential and good vibes.

Job Duties:

• Talk to customers and help them find the right fit.
• Suggest smart add-ons and upgrades.
• Keep the convo friendly, helpful, and on point.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.