We are a Medical Service Provider based out of Lodi. We are open for business, 24 hours a day, 7 days a week and 365 days a year.
The dispatch position is rotated between our other dispatchers so that no one works too many consecutive days during the week (Days vary with 2-3 weekends required per month). Our dispatchers take intake calls, receiving facility and patient details and then send out the appropriate nurse to service those facilities.
Key Responsibilities
Answer calls and intake patient information
Follow strict HIPAA guidelines
Retrieve information regarding facility and service needed
Send calls out to the appropriate nurse.
Track ETA's, actual time or arrival, and completion of service of nurses in the field
Office duties such as filing, faxing, scanning etc
Required Education & Experience
Candidate must possess the following qualities:
Strong communication skills
Customer/Client Focus
Attention to detail
Ability to multitask
Flexibility in the workplace is a must
Computer literacy
Be able to work independently
High school diploma
At least 1 year office experience preferred
Benefits
Dental insurance
Health insurance
Vision insurance
Paid time off
Numbers & Facts
Location
Lodi, CA
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Detail Orientedunmatched
Fax Machinesunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Healthcare Providersunmatched
High School Diplomaunmatched
Medical Recordsunmatched
Multitaskingunmatched
Nursingunmatched
Organizational Skillsunmatched
Patient Admissionsunmatched
Telephone Skillsunmatched
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