Dispatch Supervisor

Dispatch Supervisor

Build the future of food
Join the team transforming food logistics. Be part of a dynamic and fast-growing global company. Find your future with NewCold.

Why join NewCold?

Competitive compensation & career growth
We value our people and their families. Expect generous pay and opportunities to advance. In a fast-scaling company like NewCold, your career can grow in multiple directions. Whether you're just starting out or looking to advance your skills, NewCold has the path for you.

Culture of collaboration & innovation
Our most important asset is our diverse team. We collaborate, problem-solve, and innovate together to keep the world's food fresh and safe. At NewCold, we foster an environment where your ideas are heard, and we rely on every individual to shape the future of our operations.

Who we're looking for
We're seeking talent across all levels-whether you're a forklift driver, data engineer, or technician, there's a place for you at NewCold.

Your role as a Dispatch Supervisor

Key responsibilities:

We are seeking a Dispatch Supervisor to lead outbound shipping and dispatch operations in a temperature-controlled warehouse environment. This working leader ensures that all customer orders are accurately picked, staged, verified, and loaded on time while maintaining strict safety, quality, and cold chain standards.

This role partners closely with warehouse, inventory, transportation, and maintenance teams to drive operational efficiency and compliance in a fast-paced environment.

Key Responsibilities

Operational Leadership

Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading
Lead and mentor team members through active floor presence and engagement
Assign work, monitor productivity, and ensure shipping deadlines are met
Coordinate dock scheduling and transportation movements (inbound/outbound)
Communicate effectively with drivers, carriers, and internal departments

Quality & Compliance

Verify product, quantities, documentation, and load accuracy
Ensure all loads meet temperature control and cold chain standards
Perform outbound quality checks and resolve shipping discrepancies (misloads, shortages, damage)
Maintain dispatch logs, shipment records, and verification documentation
Support audits, inventory checks, and compliance inspections
Enforce company policies, safety standards, and operational procedu