Dispatcher

Position Overview

Ultimate Staffing Services is seeking a dedicated and detail-oriented Dispatcher to join their client's team in California. This role is crucial in ensuring the efficient operation of transportation services by coordinating the dispatch of drivers and maintaining compliance with all regulations. The position is 100% onsite and involves handling a high volume of customer interactions, scheduling, and logistical coordination.

Responsibilities

• Scheduling drivers to make freight deliveries and pickups.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, generating freight bills, and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Ensuring compliance with transportation regulations and laws.
• Reviewing drivers' logs, including dispatched calls and arrival times.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.

Qualifications

• Dispatching experience of at least 2 years.
• Customer service experience is a must.
• Education requirement is High School.

Required Work Hours

Monday to Friday, 3rd shift, 12:00 AM - 8:30 AM.

Benefits

• This full-time position offers a starting pay of $18.00 per hour and requires dispatch experience or relevant logistics experience.
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Additional Details

The minimum pay is $18.00 per hour. The role involves around 0% travel time.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.