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Dispatcher

PV Heating, Cooling & Plumbing

Atlanta, GA

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JOB DETAILS
SALARY
$40,000–$70,000 Per Year
SKILLS
Accounts Receivable, Administrative Skills, Apple iPad, Call Volume, Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Email Management/Administration, HVAC, Health Insurance, Interpersonal Skills, Life Insurance, Logistics, Mentoring, Microsoft Office, Multitasking, On Call, On Site Support, Organizational Skills, Plumbing, Presentation/Verbal Skills, Problem Solving Skills, Purchase Orders, Training/Teaching, Vision Plan, Work From Home, Writing Skills
LOCATION
Atlanta, GA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • 401(k) matching
  • Company parties
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Training & development
  • Vision insurance

We are seeking a highly organized and customer-focused Dispatch Coordinator to join our dynamic heating, cooling, and plumbing team. This role is essential in ensuring that our field technicians are routed efficiently, customers are informed and supported, and all service operations run smoothly throughout the day. 

If you thrive in a fast-paced environment and enjoy solving logistical puzzles while keeping customers satisfied, we’d love to hear from you.

Position Overview

Hours: 
  • Full-Time / In-Office
  • Monday - Friday 
  • Occasional Weekends & Evenings
  • On-Call Support as needed
  • Weekends and Evenings qualify for remote work
Benefits

$1,000 Sign on Bonus!!!
  • Company Cell or iPad Provided
  • Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan with Company Match
  • Health Insurance
  • Dental Insurance 
  • Life Insurance
  • Vision Insurance
Compensation

Earn $40K - $70K Per Year!

Position Requirements


  • Must be comfortable working with scheduling/dispatch software and CRM systems
  • Must be able to keep up and thrive in a fast-paced office environment
  • Previous experience in dispatch, scheduling, or logistics (HVAC/plumbing industry preferred)
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication skills
  • High attention to detail and problem-solving mindset
  • Proficient with computers and the following programs: Service Titan, Microsoft Office, and general office technology
  • Ability to remain calm and efficient in high-pressure situations
  • Strong customer service and interpersonal skills
Position Responsibilities


  • Routing & Logistics: Dispatch technicians based on location, skills, and availability for efficient scheduling.
  • Customer Updates: Reschedule as needed and provide real-time ETAs.
  • Service: Handle calls and emails with professionalism and empathy.
  • Coordination: Manage daily emails and admin tasks promptly.
  • Parts & POs: Arrange part deliveries and manage purchase orders.
  • Work Orders: Create and close out work orders with accurate documentation.
  • Phone Support: Assist with calls during peak times.
  • Team Planning: Coordinate with our CSR team to plan daily call volumes.
Company Overview

Culture: Driven, supportive, fun—high standards, no shortcuts.

Focus Service: Efficient, smart dispatch keeps everything running smooth.

Learning Opportunities: Ongoing paid training, mentorship, and career growth.

Standards: C.A.R.E.S values guide everything we do—no compromise.
Working Conditions

️ Premium Workplace: Streamlined tools, strong support, and room to thrive.

Disclaimer: By completing this form you give PV Heating, Cooling & Plumbing permission to contact you through email, phone, and text about current job openings.

About the Company

P

PV Heating, Cooling & Plumbing

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