Dispatcher

Moore Mechanical

Cadillac, MI

JOB DETAILS
SALARY
$18–$20 Per Hour
LOCATION
Cadillac, MI
POSTED
30+ days ago

We are looking to add an additional dispatcher to our amazing team at Moore Mechanical!

Why work at Moore Mechanical?

Moore Mechanical provides high-quality HVAC and Plumbing solutions, in the beautiful Northwest Michigan area. Our portfolio consists of multi-million-dollar homes and high-end commercial buildings. Here you will find a team of dedicated professionals who genuinely care for the customer. With a vision for growth, the opportunity will exist for you to advance your skills, knowledge, and career along a path that aligns with your personal motivations. Moore Mechanical is proud to hold a DOL Registered Apprenticeship Program, where the career paths of entry level tradespeople are fully supported and fostered.

Check out michiganscreativecoast.com to see why Michigan is the best place to live!

Job Description:

We are looking for someone that has strong organizational skills with attention to detail/accuracy, ability to handle multiple tasks in a very busy environment, and knowledge of basic computer skills.

We are looking for a friendly Customer Service Representative and Dispatcher, to undertake some minor receptionist and clerical duties, and dispatch service technicians.

Work Schedule: Monday - Friday | Varied Hours between 7am -7pm

Salary: Range $18.00/hr.-$20.00/hr.

Requirements:

  • Answer all incoming calls
  • Manage the scheduling of service appointments
  • Verify customer information each time and make corrections as necessary
  • Combine any duplicate customer entries upon identification
  • Promptly respond to missed calls or messages received in the office
  • Collaborate with customers and technicians to establish and uphold an accurate schedule Inform customers of any changes in a timely manner
  • Oversee the schedule for service across all locations
  • Adjust and prioritize tasks as required
  • Engage in regular problem-solving activities
  • Consistently and promptly communicate with technicians

Benefits:

  • A top paying MI Mechanical Company
  • Medical, Dental and Vision Insurance Plans available
  • Retirement savings plan with company match
  • Paid Time Off
  • Paid Holidays Life Insurance 

Job Applicant Privacy Notice (Short Form)

By applying for a position with MM Acquisitions Group, LLC ("we," "us"), you acknowledge that we will collect and use personal information about you for recruiting, hiring, and employment-related purposes. The information you provide (such as contact details, work history, education, licenses/certifications, references, and any communications with us) may be used to evaluate your application, verify your qualifications, communicate with you, manage interviews and offers, comply with legal obligations, and improve our hiring process.

We may share applicant information with service providers that help us run recruiting and hiring (for example, an applicant tracking system, interview scheduling, and—where permitted—background check, drug testing, credential verification, or similar providers). We require these providers to protect your information and use it only to provide services to us.

We retain applicant information for as long as reasonably necessary for hiring decisions, recordkeeping, compliance, and legitimate business needs. We maintain reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is 100% secure.

You may request access to or correction of your applicant information by contacting dataprivacy@mooremech.net. If you need a reasonable accommodation to apply or interview, contact (800) 504-1058. If a background check is required for a role, you will receive any legally required notices and authorizations separately.

Full notice: https://mooremech.net/applicant-privacy-notice/

About the Company

M

Moore Mechanical