Dispatcher- Carilion New River Valley Medical Center

Employment Status:

Full time

Shift:

Any Day, Any Shift (United States of America)

Facility:

2900 Lamb Cir - Christiansburg

Requisition Number:

R162357 Dispatcher- Carilion New River Valley Medical Center (Open)

How You'll Help Transform Healthcare:

Dispatcher

Provides effective communications support to the Carilion Police Department and ancillary areas within the organization. Serves as a screening center for all calls for services and dispatches calls appropriately to the perspective departments and jurisdictions. Monitors numerous alarms including fire, panic, burglary and dispatches Carilion, City, or County agencies.

#lawenforcement

All of our driving positions do require that you provide a copy of your current driving record and meet eligibility requirements.

• Receives emergency and non-emergency calls for services, determines the nature, location, priority of the call and dispatches units accordingly.
• Maintains the status of units on assignments through a Computer Aided Dispatch (CAD) application and enters data for all calls into this application.
• Operates a variety of communications equipment and PC related applications to include paging, ID Badges and intercom systems.
• Operates a computer terminal for VCIN. Enters and retrieves confidential criminal records data and messages from other Law Enforcement
• Listens carefully and questions callers to ensure accuracy and completeness of information. Records that information and provides that to the responding units.
• Monitors multiple computer devices that receive data transmissions to include building alarms, fire, panic, burglary and card access alarms, and an extensive CCTV network. Monitors 100 buildings from Harrisonburg, VA. to Charlotte N.C.
• Follows established policies and procedures. Refers all non-routine or complex situations/questions to supervisors.
• Logs all lost and found, and personal property into a secure property room for the patients of the hospital.

What We Require:

Education: High School graduate or equivalent required. A minimum of 10 years of dispatch experience may be substituted for High School degree or equivalent.

Experience: Prior experience as a police or emergency services dispatcher preferred. Virginia Criminal Information Network (VCIN)/NCIC certification required or ability to obtain within one year of hire.

Other Minimum Qualifications: Good interpersonal and customer services skills required. Must have good typing and data entry skills and knowledge of Microsoft Word and Excel applications.

Compensation Range:

$17.39 - $24.35

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

KIMBERLIE GONCE

Recruiter Email:

kagonce@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training