The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests. We are looking for a reliable and experienced Dispatcher to schedule and dispatch HVAC Technicians to various client locations.
Pay: $65,000. - $80,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members
ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
For more information, visit www.abm.com
Must be 18 years of age or older.
No high school diploma, GED or college degree required.
One (1) year of prior multi-line reception experience or dispatching experience.
Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Ensure timely and efficient movement of resources according to work orders and/or resource schedules
Oversee all communications within specifically assigned area(s)
Receive or prepare work orders and work schedules
Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
Recognize and mitigate a variety of issues encountered within the department and other work environments
Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
Compile statistics and reports on work progress.
Monitor daily services and provide updates and reports
Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers; determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements
Ensure timely and efficient movement of resources according to work orders and/or resource schedules
Oversee all communications within specifically assigned area(s)
Receive or prepare work orders and work schedules
Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
Recognize and mitigate a variety of issues encountered within the department and other work environments
Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
Compile statistics and reports on work progress.
Monitor daily services and provide updates and reports
Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)