Dispatcher / Customer Service

Job ID:  526866

Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies.    

Job Summary
 

This position is responsible for the dispatch function, coordinating with sales department, shipping, receiving, customer, delivery truck services, and logistics operations.

Job Responsibilities

• Prepare delivery tickets and related shipping documents
• Plan effective delivery routes and assign drivers for scheduled deliveries
• Work closely with customer service to understand the product availability and logistic issues of specific projects
• Check and review all orders assigned before they are shipped against delivery tickets
• Coordinate deliveries with company truck drivers and external trucking companies to ensure timely delivery of materials to customers
• Work closely with independent truck drivers to ensure pick-up and delivery times, load weight compliance, and secure loads
• Prepare and review loading/unloading, daily shipping reports, and delivery logs
• Submit daily invoicing to A/P once deliveries are dispatched
• Operate forklift and load/unload customer vehicles
• Assist with production as needed 
• Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis

Job Requirements

• High school diploma or equivalent experience in related function
• At least 1 year of related office work/intern experience
• Must have reasonable mathematical abilities
• Computer skills in Microsoft Excel, Word, and Outlook
• Ability to multi-task and be highly organized
• Good regular attendance is an essential requirement of the job
• Lifting up to 30 lbs.

• Endure intermittent climbing, bending, stooping, twisting, reaching, pushing, and pulling
• Walking, standing, or sitting for long periods of time

Compensation

• Pay Rate for this position is $25-$26/ hr
• Paid Time Off - 120 hours per calendar year (pro-rated in first year) 
• 401k plan
• Short-Term and Long-Term Disability benefits
• Nine paid Holidays per year

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability 

CRH is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.