Who We Are
At Vitruvian Health, we serve with compassion. As the leading healthcare system for northwest Georgia and southeast Tennessee, we are committed not only to strengthening the health of our communities, but also to supporting the growth, success, and well‑being of every team member.
Our Legacy
Formerly Hamilton Health Care System, Vitruvian Health is built on a legacy of trust, innovation, and exceptional care. With more than 80 access points across the region—including Hamilton Medical Center and Bradley Medical Center—you’ll have the opportunity to be part of something bigger: a connected, mission‑driven team making a difference every day.
Our Values
Our core values—Professionalism, Respect, Integrity, Diversity, and Excellence (PRIDE)—guide every interaction and decision. We believe in empowering our people, celebrating what makes us unique, and delivering care that reflects the heart of our mission.
Your Career With Us
Join us and build a meaningful career where you’re valued, inspired, and supported to make a real impact.
Excellence. Every person. Every time.
Hamilton Health Care System, Inc.
Job Description and Performance Standards
Title: HEMS DISPATCHER - 441003004
Department: HAMILTON EMERGENCY MEDICAL SERVICES
Reports To: Administrative Coordinator, Supervisors (Captains) and Director
The Dispatcher works under minimal supervision and follows standard procedures and/or written instructions to perform the job duties. Responsible for scheduling and dispatching all non-emergency calls; maintains all daily check off reports and equipment tracking. Works closely with Supervisor in relation to fleet and equipment readiness and maintain related data bases. Will routinely assist the billing office with day-to-day operations. Other job duties as assigned.
JOB QUALIFICATIONS
Education: Completion of a high school diploma. EMT preferred.
Licensure: None. If EMT must hold a Georgia State EMT License.
Experience: On the job training provided. Previous experience in similar work related environment preferred. Clerical, communication and organizational skills essential. Job specific competencies and training provided during orientation process.
Skills: Proficiency in Microsoft Office applications and other computer programs and applications as used by HEMS for efficient operations. Must be able to use multi- channel and multi-band radios and related communications equipment, including multiline phone system. Requires high speed proficiency and accuracy in high stress situations.
Must be able to work efficiently and independently in order to best utilize resources. Majority of work is performed in an isolated dispatch/business office environment with frequent interruptions under high stress. Requires repetitive motion (clerical) and prolonged sitting on routine basis. Frequently required to work overtime on short notice to provide adequate coverage of staffing. Must be able to work in a very stress related environment and manage dynamic personalities. Must be able to regulate breaks to coordinate with work environment.