Dispatcher

Dispatcher Position Overview

Ultimate Staffing Services is actively seeking a dedicated and efficient Dispatcher to join their client's dynamic team in California. The Dispatcher will play a crucial role in managing communication and coordination between callers and field personnel, ensuring timely and effective response to both emergency and non-emergency situations.

Responsibilities

• Receiving and Processing Calls: Answer incoming calls (emergency and non-emergency), collect necessary information, and prioritize calls based on urgency and nature.
• Communicating with Field Units: Use various communication methods (radio, phone, etc.) to relay information to field personnel, such as work orders, instructions, and updates.
• Dispatching Resources: Coordinate the deployment of personnel, vehicles, or equipment to specific locations based on requests, schedules, or emergency situations.
• Monitoring and Tracking: Monitor the status of field units, deliveries, or services, and maintain records of calls and dispatched resources.
• Route Planning: Use mapping software to plan the most efficient routes for vehicles, considering factors like traffic and weather.
• Problem Solving: Address problems, resolve conflicts, and provide support to both customers and field personnel.
• Documentation: Maintain accurate records of all calls, dispatched units, and relevant information in logs or dispatching software.

Requirements

Available to work various shifts as needed throughout the week, including Tuesday, Wednesday, Saturday, Sunday, Monday, Thursday, and Friday.

Benefits

Details regarding benefits will be provided upon further inquiry and during the interview process.

Additional Details

The minimum pay for this position is $18 per hour.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.