The Fleet Manager is responsible for dispatching loads to our customers.
A Day in the life of a Fleet Dispatcher:
Promote safety in all actions
Control and complete paperwork as required
Safely plan driver trips around load/customer expectations and safety guidelines
Communicate with drivers regarding company and customer requirements
Relay to customer service any issues that need to be relayed to the customer
Assisting the drivers in planning routes and building loads
Prioritize loads for timely delivery
Track and trace all current loads in transit and deliveries
Assign loads to drivers in a fair and equitable manner
Assisting the drivers with planning for the safe and timely transit of fuel by helping them maintaining legal hours of service/ELD logs throughout their trip to destination
Communicate with drivers during check-ins throughout pickup, transit, and delivery
Monitor store inventories
Put a friendly, professional face forward when dealing with not only the drivers, but customer service and all support staff
Communicate with CSC Manager, Asst. CSC Manager, and Customer Service Reps as required
Comply with all corporate policies and procedures and all health and safety policies
Additional Responsibilities:
Carry out other duties assigned by CSC Manager as required