14 days ago

Job Description

Dispatcher – Afternoon/Evening Shift


RMA Worldwide Chauffeured Transportation is seeking a dependable, organized, and customer-focused Dispatcher to join our Operations team. We are currently hiring one Dispatcher and are open to candidates based in either Houston or Austin, Texas.

Schedule

Wednesday – Sunday
2:00 PM – 10:30 PM
Full-Time

What You’ll Do

As a Dispatcher, you will help coordinate daily transportation operations and ensure our chauffeurs and clients receive timely, professional support.

  • Dispatch and monitor chauffeurs throughout their shifts
  • Coordinate trip assignments and make adjustments based on operational needs
  • Monitor trip status and ensure on-time performance
  • Communicate with chauffeurs regarding schedules, changes, delays, and client needs
  • Respond quickly and professionally to operational issues
  • Maintain accurate trip and dispatch information in company systems
  • Communicate with clients and internal departments when necessary
  • Assist with last-minute changes, call-outs, and coverage needs
  • Provide excellent customer service to both clients and chauffeurs
  • Complete other dispatch and operations duties as assigned

What We’re Looking For

  • Previous dispatch, transportation, logistics, or operations experience preferred
  • Strong computer skills and ability to learn dispatch software
  • Excellent communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Dependable, punctual, and detail-oriented
  • Comfortable communicating by phone, email, and internal systems
  • Ability to remain calm and professional when handling time-sensitive situations
  • Must be available to work the full Wednesday–Sunday, 2:00 PM–10:30 PM schedule

Why Join RMA?

RMA Worldwide Chauffeured Transportation is a growing transportation company committed to providing exceptional service to our clients while building a strong, professional team.


We offer a competitive compensation and benefits package, paid time off, opportunities for growth, and a fast-paced environment where your work directly impacts daily operations.


RMA Worldwide Chauffeured Transportation is an Equal Opportunity Employer.

Numbers & Facts

LocationHouston, Texas

Skills

  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Email Technologyunmatched
  • Establish Prioritiesunmatched
  • Information Technology & Information Systemsunmatched
  • Logisticsunmatched
  • Multitaskingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Time Managementunmatched

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